I have never before written a review on this or any other website, but my experience at Riad Farnatchi made me want to. I had a heavy week of paperwork ahead and thought the task would be lighter under brighter skies than England had to offer. I was lucky that a telephone call to the Riad late on Sunday evening found a room available and I flew out early the next day for 5 nights. I was met by a driver and taken to this wonderful hideaway in Medina, the old part of Marrakech. A refreshing mint tea was followed by a tour around the Riad and an introduction to my delightful room (suite 9) which consisted of salon with desk, large bedroom, wardrobe/ dressing area, bathroom with enormous bath and walk in shower plus a private little courtyard open to the sky - with a divan to lie on and gaze at the stars at night. The Wi-fi functioned perfectly throughout my stay and was fast enough for all of my needs including Skype. All of the staff I met were genuinely friendly, humorous and without being either fussy or stuffy, could not do enough to make my stay exactly as I wanted it to be. As one example only, on my last day I needed to get some local currency from a cash point machine and get back to the Riad in a hurry, so the front of house manager sent me off with the Riad's doorman on a rapid march through the bedlam of souks and alleyways to the cashpoint and back. Exactly what I needed at that moment in time and I was very grateful for their help. And that is the big point of this article really, we all want something a little different from our holiday, we do not have the same wants and desires and Riad Farnatchi is small enough and personal enough and frankly good enough to deliver those slightly different experiences that we all want but which bigger hotels simply cannot deliver with the same alacrity or at all. James Wix, the owner, is to my mind the perfect hotelier; unobtrusive yet there when you want him to be, disarmingly honest in conversation and imperious in his local knowledge. He together, with his father has produced some excellent written reviews of local restaurants, wines and customs for guests. I usually stay in 5 star hotels but over the years have become tired of the sterility of most of them. My stay at Riad Farnatchi has left me wondering why on earth I have not before sought out the personal service that places like this delightful Riad can offer. I felt ultimately sad to leave the Riad, something I had never felt before when leaving any hotel, no matter how grand. I enjoyed my stay thoroughly, enjoyed meeting my fellow guests who were both interesting and charming, enjoyed meeting the staff whom I grew fond of, miss the wonderful breakfasts already. The bold assertion on the Riad's website that this is the perfect venue for a party is correct. It is also an antidote for the pan European depression that the media force us to endure daily. I will be returning in March for a birthday party if they will have me, but before that, I will return with my children to experience the madness of Marrakech and for my daughter to learn some Arabic and my son to improve his French. When I asked whether the Riad could provide French and Arabic tutors and guides for them, the answer was "But of course?" as if the question was superfluous. Cannot wait to return. Like other reviewers, I am disappointed that the tripadvisor's algorithms have this Riad at about #15. Something is seriously wrong. It should be #1.
Suite 9 is large, quiet and convenient on the ground floor, has a desk and good wifi reception.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.