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“Perfect for a first time Marrakech visitor” 5 of 5 stars
Review of La Sultana Marrakech

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La Sultana Marrakech
5.0 of 5 Hotel   |   403 rue de la kasbah | Kasbah - Medina, Marrakech 40 000, Morocco   |  
Hotel amenities
Ranked #29 of 467 Hotels in Marrakech
London, United Kingdom
1 review
“Perfect for a first time Marrakech visitor”
5 of 5 stars Reviewed February 20, 2014

I'll admit I was a bit nervous about visiting Marrakech for the first time, but La Sultana made the experience both relaxing and exciting. The beautiful architecture within the hotel was a site itself, and the staff made every effort to make the visit memorable and personal. There were a few special touches that I've never experienced before at other four star hotels. I especially enjoyed the welcome tea on the roof, the personalized news in the morning, and the late night staff ready to serve you cocktails wherever you please in the hotel. They also expertly guided us to dinner, and arranged a very special excursion. I would not hesitate to recommend this hotel for anyone looking to experience all the excitement and beauty of Marrakesh. Cheers.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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676 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed February 15, 2014

Dear La Sultana Hotel team!
Thank you very much for incredible 5 days indulgence at your beautiful property in Marrkaesh. My friends and I enjoyed our stay big time: great personalized service, great rooms, attentive, skilled staff members, fantastic terrace and efficient concierge suggesting and booking best restaurants in town. Location is perfect too, especially if you come for the first time and willing to discover Medina- medieval heart of Marrakesh. Everything you except from a five star boutique hotel - member of Small Luxury Hotels you will find there. The place gives you a feeling of private exotic manor (Vizir's riad) rather then a luxury hotel. Everything is unique and hand crafted. Owners have great sense of beauty and art. Nice paintings and artifacts all over the place.

Spa is very beautiful but therapists should pay bit more attention to details and techniques. Still nice.

Room Tip: Stay in "Elephant" room or choose "Zebra" room. Actually all rooms are unique an...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

The Hotel ranks with the best hospitality I have experienced in the world. I am away up to 150 days a year, staying at 5 star or boutique establishments and this is no idle compliment. The Hotel has managed to capture the essence of genteel living in Marrakech, where the Riad is a haven of peace and tranquility nestled into the frantic buzz of the city outside. Add this to a Company ethic of outstanding service quality, together with one of the finest and most tasteful building redevelopments and one has a flawless product.

The level of personal service is a credit to the training and supervision of the hotel management. Staff are obviously proud to work for the hotel and anticipate a guest's needs, so nothing is a problem. The standards of cuisine are excellent. The wine list is very good, but ask for recommendations from the Moroccan selection, which is outstanding.

The Spa is exceptional. Rooms are well appointed and scrupulously clean. The pool area is an "Arabian Nights" dream after dark.

Sipping a 'sundowner' on the roof terrace, watching the sunset and the majestic Atlas Mountains as the stars emerge, while hearing the faint sounds of the vibrant city somewhere in the world below, should be on everyone's list of essential life experiences. Please treat yourself.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

The La Sultana Marrakech is an outstanding hotel from any point of view. The hotel can be compared to the leading hotels of the world. The atmosphere is very nice and the servants are more than helpful. We enjoyed the stay very much, because everything was very relaxing - especially the first day, when we had the chance to have tea at the roof of the hotel. For sure, we will come back to this outstanding hotel as soon as possible!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2014 via mobile

A wonderful hotel in the middle of Marrakech.
There are 28 rooms, they have 100 staff to look after everyone, they do a good job.
The rooms were all different, the food was fabulous the roof terrace was a delight.
It was great. A little bit of paradise in the middle of all the hustle.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2014

The pool looked like a Spanish courtyard from the middle ages. Simple setting and design yet lovely. The pool area looks romantic at night. Small rooms but so full of culture and design I liked how they stuck to the conceptualizing every room they had. The breakfast is delicious and the servers were courteous. Their choice of furniture is very interesting. The lounge area is very inviting. I would stay here again when I get back to Morocco.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallinn, Estonia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2014

Definitely an excellent hotel to stay in a Moroccan journey! We found this hotel to be superbly designed which allowed us to experience Marrakech in an amazing way. The staff they have was exceptional and very helpful during our stay. It was like living the Arabian dream. As its name, it is a place fit for a Sultan.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Sultana Marrakech

Address: 403 rue de la kasbah | Kasbah - Medina, Marrakech 40 000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Marrakech
#18 Romantic Hotel in Marrakech
#21 Family Hotel in Marrakech
#30 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — La Sultana Marrakech 5*
Number of rooms: 28
Official Description (provided by the hotel):
Near the Royal Palaces, La Sultana is over a combination of 5 riads.Featured in Elle Decoration for its gorgeous interiors, this member of SLH is a stylish retreat set in flower-filled courtyards. Elegant and sophisticated, each of the individually decorated rooms and suites captures the essence of old Marrakech with vaulted ceilings, antiques and objects d’art. Guests can also enjoy the spa, an outdoor heated pool and a fantastic roof-top terrace. ... more   less 
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Also Known As:
La Sultana Marrakech Hotel Marrakech
Hotel La Sultana

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