I stayed with a large group (choir) and we took over the Riyad - no other visitors. Fantastically helpful staff - I walk with two sticks, and they were constantly thoughtful about my manoeuvring up and down the staircases to reach the rooftop breakfast, offered me meals at ground level, and so on. I was the only one to try the plunge pool: very chilly in March, when we stayed, but I imagine it would be popular in summer heat. Internet access in main courtyard only. I agree with other reviews - quiet, oasis, flowering trees in courtyards, tucked away but close to souks, comfort, relaxation etc - so haven't more to say, apart from thoroughly recommending it.