As stated, I don't readily moan at hotel experiences but I really need to share what happened. Let me first say, the hotel staff were absolutely lovely and they all spoke English, which was a bonus as my french isn't too great. However, the buffet style food wasn't exactly what i expected -not only was it set out like food in a catering hall but due to each pot being warmed by a bunsen burner flame, if you didn't arrive downstairs at dead on 7.30pm, the food would be cold. The food was nice, but it was rather repetitive and only morroccan dishes were available including deserts. Every other day you got the same meal as two days ago!!! To make things worse, the breakfast for our 7 days staying at this hotel was the same croissants and bread - dough, dough and more dough. After two days, I got fed up and skipped breakfast although my parents continued going for brekkie as they just put up what was on offer. For variety there was a lady making pancakes but, not being nasty, she didn't look the most hygienest person to be making nor serving food. Although the weather outside was quite nice, inside the hotel was freezing cold. We tried putting the heaters on in the room but it only blew out out air for about half an hour in a day. It seems as if they regulate the satellite tv in the hotel so when we first arrived, the morning news was on in English, then they reverted all programmes to Arabic but it didn't really matter by then as we went sight seeing. Then after 4 days later, they changed one channel to all English speaking (which was great!). Unfortunately, at one point, there was about 10 people staying at the hotel, including the three of us and for dinner, there was no buffet and they served us a dinner, without us slecting any choice. I didn't eat one bit as not only am i a vegetarian and they ploppd a meat dish in front of me but the meal was cold and extremely unappetising. Luckily, this only happend once. THis next point may be a basic, but I absoletely HATE with a vengeance energy saving white flurescent lighting. Well, the place was filled with the horrible, disgusting lighting. Even in the dinning room where restaurants pay good money for mood lighting as they realise it's important and helps people feel at ease, eat more food and feel warm, this hotel had this lighting.
OK, now the positlve...there's a mini supermarket with a fruit and veggie stall next door to the hotel, which was useful for buying everything from water to chocolates to everything as well as a chemist. The country and it's people and beautifl and the souk market in town is great. Bought loadsa stuff over there and bargained hard - which is a must. Tell them you want moroccan prices not tourist prices! For example, we bought a kaftan for 50DH (which is £3.33) but they wanted it for £300 DH previously... so it just shows you really need to tell them NO then walk away.
I will definately go back soon but will not stay in this hotel but a nicer one, maybe the famous RIads.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.