We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel, but....” 3 of 5 stars
Review of Ayoub Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
You added Ayoub Hotel to your Saves list
Ayoub Hotel
3.0 of 5 Hotel   |   Medecine Lamhita, Marrakech 14000, Morocco   |  
Hotel amenities
Ranked #442 of 462 Hotels in Marrakech
Isle of Man, United Kingdom
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Great Hotel, but....”
3 of 5 stars Reviewed April 20, 2008

The hotel has seen better days, but.... is clean and comfortable and close to the city centre( a taxi ride is 20-30 dirham) The food is good, (although much better in the main city square, small place with white formica tables and benches is recommended, two people around the £5 area) if you're going to Morocco to eat Moroccan food, if not you're in for a shock. Breakfast is 'continental' that is croisssants, pain au chocolate, plus a lady cooking bread (bit like fried bread but nicer), orange juice and coffee. The staff speak English (prefer French) but are very helpful and friendly..... BUT if a coach party or two arrive, they can't cope with the numbers. All in all, if we went to Marrakech, would we stay there again? Yep, no problem

  • Stayed April 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

41 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 18, 2008

As stated, I don't readily moan at hotel experiences but I really need to share what happened. Let me first say, the hotel staff were absolutely lovely and they all spoke English, which was a bonus as my french isn't too great. However, the buffet style food wasn't exactly what i expected -not only was it set out like food in a catering hall but due to each pot being warmed by a bunsen burner flame, if you didn't arrive downstairs at dead on 7.30pm, the food would be cold. The food was nice, but it was rather repetitive and only morroccan dishes were available including deserts. Every other day you got the same meal as two days ago!!! To make things worse, the breakfast for our 7 days staying at this hotel was the same croissants and bread - dough, dough and more dough. After two days, I got fed up and skipped breakfast although my parents continued going for brekkie as they just put up what was on offer. For variety there was a lady making pancakes but, not being nasty, she didn't look the most hygienest person to be making nor serving food. Although the weather outside was quite nice, inside the hotel was freezing cold. We tried putting the heaters on in the room but it only blew out out air for about half an hour in a day. It seems as if they regulate the satellite tv in the hotel so when we first arrived, the morning news was on in English, then they reverted all programmes to Arabic but it didn't really matter by then as we went sight seeing. Then after 4 days later, they changed one channel to all English speaking (which was great!). Unfortunately, at one point, there was about 10 people staying at the hotel, including the three of us and for dinner, there was no buffet and they served us a dinner, without us slecting any choice. I didn't eat one bit as not only am i a vegetarian and they ploppd a meat dish in front of me but the meal was cold and extremely unappetising. Luckily, this only happend once. THis next point may be a basic, but I absoletely HATE with a vengeance energy saving white flurescent lighting. Well, the place was filled with the horrible, disgusting lighting. Even in the dinning room where restaurants pay good money for mood lighting as they realise it's important and helps people feel at ease, eat more food and feel warm, this hotel had this lighting.
OK, now the positlve...there's a mini supermarket with a fruit and veggie stall next door to the hotel, which was useful for buying everything from water to chocolates to everything as well as a chemist. The country and it's people and beautifl and the souk market in town is great. Bought loadsa stuff over there and bargained hard - which is a must. Tell them you want moroccan prices not tourist prices! For example, we bought a kaftan for 50DH (which is £3.33) but they wanted it for £300 DH previously... so it just shows you really need to tell them NO then walk away.
I will definately go back soon but will not stay in this hotel but a nicer one, maybe the famous RIads.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2008

Booked the hotel through Easyjet website.
Despite it being outside of the main cente it is only about a 20 mins walk from the New Town and 45 mins walk from the main square. Taxis were arround 20-30 MRD

The staff at the hotel were very friendly. They let us check in early. Our room had a balcony looking towards the city and the mountains.

We paid around £25 per night for the two of us and this included breakfast and an evening meal. The breakfast was continental with pancakes made fresh. The fist night we arrived the evening meal was buffet style and on the other nights there was a set menu but they happily provided us with a vegetarian alternative.

  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 5, 2008

Hotel bedding very clean, room ok.
Staff very helpful with outings.
Had the following problems -
Clean towels did not appear til 5 to6 pm each day after continuious asking at reception.
Light bulb went in bathroom it took 21/2 hours to get it changed and a couple of calls.
Room 219 - to use the wall lights you also had to have the air con on and the TV - all on same switch!!!!
Hotel reception, dining room and bar very, very, very cold, dark, drab and dull - no atmosphere at all.It need of lots of cheering up.
Thought the cost of a minibus from the hotel to the airport was expensive 50 dinnar per person - 10 in the bus - watch for taxi fares make sure you agree a price and look at your change, one driver tried to give us Euro's - Also the drivers never have any change so make sure you have small notes ie 20's and 50's also the same in the hotel bar.
Atlas Mountain trip from the hotel was very disapointing, waste of money.

Apart from the above we had good weather and good time and found the people very friendly, perhaps 7 days was to long.

Janet Summerlin

  • Liked — Clean Sheets
  • Disliked — Coldness of the hotel areas
  • Stayed December 2007, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 16, 2007

In may 2007 my partner and I booked a last minute holiday to Marrakesh with Thomas cook. The holiday started off really bad. First problem was that there was no one there to collect us from the hotel after some very costly calls back to the UK we eventually got a driver to drop us at Ayoub hotel. When we arrived it got even worse... we were not even booked into the hotel. After more costly phone calls to the U.K they managed to get the hotel to let us stay for one night. When taken to our room we were given two single beds when we had originally booked a 1 x king size room. The room was very basic and the bathroom was not very pleasent. I must admit i was dying to jump in the pool though. The man on the reception was helpful but we decided not to stay as we had to find a hotel to stay in for our remaining nights there. We ended up staying at the Le Tafilalet which was 4* and only £5 dearer then the Ayoub hotel. This hotel was brilliant.. comfy, nicely decorated and great staff.
I would recommend The Tafilalet hotel rather then Ayoub hotel although Ayoub was not that bad but for an extra £5 you can alot nicer.

  • Stayed May 2007, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 24, 2007

We booked our stay through lastminute.com in May (for our stay in August 2006) and paid about £18 per room. Each room had three single beds in, but we had four people in two rooms. We are four students aged between 20 and 22.

When we arrived from the airport, we were met at reception by a very friendly man who greeted us by name before showing us to our rooms. This man had very good English and was on hand to help us pretty much throughout our stay. I seem to remember there were two very helpful, friendly members of staff who were on reception most of the time, and one who was not so helpful.

Our rooms were basic, with ensuite facilities, a tiled floor, three comfortable beds and plenty of storage space. There was a mini-fridge
where we could keep food and bottled water, and the towels and bedding were changed every day.

Breakfast, which was included in the price, consisted of orange squash and a variety of European-style pastries and breads, which got
a little repetitive. Some sort of pancake things were being cooked on
the spot, but I didn't try them as there was always a queue.

The swimming pool was more like a plunge pool, about 5x5 metres, and shaded from the sun. If your main priority is to get a tan, this hotel is not for you. However, it was lovely to come back to the hotel in the heat of the day and take a dip to cool off, without having to worry about putting on sun cream or anything.

Immediately behind the hotel, i.e. in the same building, is a mini supermarket. This was incredibly useful for buying cheap bottled water (don't drink the tap water) and things like yoghurts, tinned food, crisps etc. Good for picnic food etc. Also sold things like shampoo, shower gel, toothbrushes etc. Outside there was a stall selling fruit and veg. Bananas and oranges are very useful if you want to eat something guaranteed to be clean!

We ate dinner in the hotel restaurant once, and it was nice, but seemed to be the same thing every night, and you can get much better food in town. On the first night we walked around the new town trying
to find somewhere to eat. Eventually we found a restaurant which seemed reasonable at the time, but wasn't a patch on any of the other
places we ate later on. Your best bet is to take a taxi to the Jemaa el F'na and eat at one of the many food stalls there.

The walk from the hotel to the medina took about 45 minutes, which we did a lot of the time, but to be honest it is better to take a yellow taxi, which can fit three people in. Make sure you get one with a meter, and do not pay any more than 15-20 DH for the trip. Anything more than this and you are being ripped off. Quite often taxi drivers will try to tell you that the meter is not working, in which case the best thing to do is say you're going to get out and find another taxi. In most cases, the meter will mysteriously start working again, or they will offer you a fair price. If not using a meter, make sure you agree the price before you get in.

On our first day in Marrakech we took an open top bus tour. The bus stops on the edge of the new town, not far from the hotel (about 20 minutes walking). Your ticket costs about £7 (I think) and lasts for 24 hours, so the best thing to do is get it at lunchtime, because there are two routes, one round Marrakech itself and one round the surrounding area. You can do one in the afternoon, and the other one the following morning using the same ticket, as long as you're within the 24 hours. This was a very useful starting point, and helped us to get our bearings a bit on the first day. One of the bus stops is at the Jardins Majorelle, which is very near the Hotel Ayoub. This is definitely worth a visit. It is a kind of walled garden, owned by Yves St Laurent, and as you go in it is like an oasis of cool and calm, away from the city. There are streams and fountains, all different kinds of tropical plants and flowers, and lots of colourful ceramics. If we'd had time, we would have gone back a second time.

When you visit the Jemaa el F'na in the medina, it is important not to let yourself be bullied by locals trying to sell you things. On our first night some women came up to us and started painting our hands with henna, insisting that it was "just a gift". We said we didn't want them, and tried to move away, but they were very persistent and kept saying really nice things to us which meant we didn't want to be rude by just ignoring them and walking away. They managed to paint all over us and then basically held us hostage until we paid them £15 each (£45 in total) for henna tattoos we didn't want. It sounds silly, but they are really persistent. If this happens to you, wipe the henna off and walk away. If you want a henna tattoo, there are other people who will let you approach them, and you can choose exactly what you want and arrange a price beforehand. Don't be bullied into it.

The same goes for the food sellers and the people in the souks. I would advise you never to buy anything the first time you see it. The asking price will often be 20 times what it should be. Haggle and argue and walk away, and keep doing this until you find out just how low you can get the price. It will often be a lot lower than you think. Keep in mind the fact that if one seller refuses to budge, within two minutes you will come across someone else selling exactly the same thing, and they know this.

The food sellers are all selling pretty much the same thing as well. When we first arrived we were approached by a young man from one of the stalls who handed us a menu and asked us whether we'd like to eat at his stall. We had a look, then gave the menu back to him and said we wanted to have a look round, and we'd come back later. As we walked around, a lot of sellers tried to force us to eat at their stall, and some got quite aggressive when we said we didn't want to. Eventually we went back to the first seller who had been nice and polite, and he recognised us and seemed really pleased that we'd come back. The food was lovely, and we didn't get ill, so we went back about four times during our stay. Each time they remembered us, and each time they seemed to give us more food and charge us less. (This was stall 114 - definitely go and eat there!) There are also stalls selling orange juice at 3DH a glass. We bought our orange juice from seller 3 because the glasses were clean! The juice is delicious and ice cold, and again, loyalty is rewarded for going back to the same person - you seem to get more each time, especially if there isn't a queue.

If you want to exchange currency or travellers' cheques, go to the Hotel Ali, which is a youth hostel just off the main square, next to the post office. They will do it commission free. They also have a hammam facility, and you can arrange tours through them. We went into the Hotel Ali to arrange a tour (as recommended by a friend) and they took us to a travel agency where we booked a 3 day trekking tour through the mountains. I think we each paid about £30 per day, but this included the tour guide, mules to carry our backpacks(!) and all food and accommodation, so it wasn't really that expensive. And we all got home in one piece, which was the main thing!

I think that's all I can think of to say - enjoy your holiday!

  • Liked — It was cheap, and because it was a little far out, we got a peaceful night's sleep.
  • Disliked — Took a while to get into the medina on foot, taxis were fine though. Breakfast not great.
  • Stayed August 2006, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2007

very cheap great staff, we couldn`t complain about anything, but we didn`t eat there, we are going back again to see our friend hamid who works there we loved it

  • Liked — staff
  • Disliked — cold pool
  • Stayed May 2007, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ayoub Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ayoub Hotel

Address: Medecine Lamhita, Marrakech 14000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #442 of 462 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ayoub Hotel 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Ayoub Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ayoub Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.