I organised this for my husbands 40 th birthday. Although communication by email from the uk before our trip was excellent the customer care on the day was not. Our driver picked us up from a meeting point close to our riad but did not speak to us during our 45minute /1 hour journey to our meeting point. On arrival our money was taken and we were told to get into the buggy. I had chosen a buggy for my husband as was ensured this was the faster option. Well, there was no point as we ended up at the back of a convoy of quads with a nervous, slow rider at the front therefore it was like a Sunday afternoon drive. On attempting to overtake we were told the buggy had to remain at the back of the convoy!? Pointless hiring a buggy- a suggestion would be one convoy for quads and another for the buggy. This way everyone of all experiences can enjoy their experience! Would not recommend as it seemed an expensive follow the leader experience described by my husband at one point as "boring!" :-(
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