We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Hotel” 5 of 5 stars
Review of Blue Diamond Sahara Palace Marrakech

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Blue Diamond Sahara Palace Marrakech to your Saves list
Blue Diamond Sahara Palace Marrakech
5.0 of 5 Hotel   |   P.O Box 12440 | Annakhil, Palmeraie, Marrakech 40016, Morocco   |  
Hotel amenities
Ranked #215 of 480 Hotels in Marrakech
Nairn, Scotland
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed December 21, 2013

We stayed for a 5 night stay here. We were upgraded to a suite which was beautiful. Breakfast was very good..just ask for what you want. The dinners available in November when we stayed were limited and expensive, but very good. No coffee shop open or even a light bite menu at lunch that we could find.. The staff were very attentive, but didn't have too much to do, which was a shame..It was a 25-30 mins ride into town by shuttle 4 times per day which was great. Good luck to the Taj and many thanks for the upgrade...you have fabulous rooms and pool and surrounds

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, January 3, 2014
Dear Guest,

Thank you for your feedback about your recent stay at Taj Palace Marrakech!

We are glad that you enjoyed the suite upgrade and found our staff to be helpful and attentive. Our Bombay Club is open throughout the day serving drinks, lunch, tea and coffee, etc. in the veranda and gardens. Perhaps we did not advise you of this location, for which I truly apologize.

We wish you a happy and prosperous New Year 2014, and hope that we may welcome you back to Taj Palace Marrakech again.

Kind regards,

Angela McGuire
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

226 reviews from our community

Traveler rating
    150
    39
    19
    9
    9
See reviews for
48
110
5
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milano
Level Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed December 12, 2013 via mobile

The hotel is located outside Marrakech, approximately 20 minutes from the city center.

We arrived at night, and the entrance lighted was impressive.

After a smooth and friendly check in, we were escorted to a beautiful suite in one of the outdoor pavillon.
The room was well decorated, however the bathroom lacks of privacy.

The Indian restaurant was very good, the food tasty and not too spicy, the service perfect !

Overall a good experience.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, December 14, 2013
Dear Guest,

Thank you for staying with us, and I would like to sincerely thank you for taking the time to note your impressions of Taj Palace Marrakech.

I am pleased that you appreciated the arrival experience, your suite and the food and service in our Mantra restaurant. Thank you for your feedback about privacy in the bathroom: due to your remarks, we are currently working to improve this point.

We hope to welcome you back to Taj Palace Marrakech again soon.

Kind regards,

Angela McGuire
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 11, 2013

We stayed here in August. The hotel was barely occupied. Whilst most staff are friendly, they could not get the basics right. Room cleanliness was not great, breakfast was always an issue being vegetarian and service could be slow. The concierge Adil was fantastic. We would go again but hopefully when they are a little more 'together' with their services.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, December 14, 2013
Dear Ms. Kam,

Thank you for sharing your feedback about your stay with us at Taj Palace Marrakech in August.

I will share your praise about Adil, our Concierge with him, and I am sure he will most appreciative that you enjoyed and recognized his efforts. Thank you also for your comments about our rooms, service and breakfast. You will be pleased to know that we are working to improve and extend our vegetarian options, and hope that you might return in the future.

Please do not hesitate to contact me at angela.mcguire@tajhotels.com if you would like to discuss your feedback in further detail.

Kind regards,

Angela McGuire
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 7, 2013

We have been very fortunate this year to have stayed in some of the most beautiful Taj Hotels and Palaces in India. The most excellent in every way was the Umaid Bhawan Palace, Jodhpur, the Taj Lake Palace, Udaipur, the Taj Mahal Palace, Mumbai and Rambagh Palace, Jaipur to name but a few! Now the Taj Palace in Marrakech would to most people be absolutely perfect and probably the best they have ever stayed in. However as we have stayed in the sister hotels in India we found it was just slightly not quite as perfect! We cannot fault the food or service in the Mantra Asian restaurant - we ate there twice and it was superb! The staff are also very helpful and friendly. The Concierge too was extremely helpful and knowledgeable. We booked a private day trip to the Atlas Mountains with lunch at Richard Branson's Kasbah Tamadot (see separate review) and the trip was very reasonable! A slight gripe is that the rooms are a little tired and worn in places and the cleaners don't do the best cleaning!! Otherwise we had a lovely stay and would recommend this hotel to friends and family!

Room Tip: We first had a Riad room and then we moved to Room 501 in the main Palace - we preferred it to the R...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, December 8, 2013
Dear Ms. Kim,

Thank you for staying with us at Taj Palace Marrakech, and for sharing your experiences via Trip Advisor. As a loyal Taj guest, we are delighted you decided to visit our property, the first Palace in the chain outside of India.

We are glad that you enjoyed the food and service in the Mantra restaurant, and that our Concierge was able to make your stay a memorable one. Thank you also for your remarks about our rooms. Your comments are invaluable, as they help us to achieve our objectives of meeting and exceeding your expectations.

We hope to welcome you back to Taj Palace Marrakech in the near future.

Kind regards,

Angela McGuire
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Me and my husband returned from our 4 day break in Taj a few weeks ago and it is difficult to describe our experience within this majestic and breathtaking hotel as words will not do its beauty justice.
First the good points...
Our first impressions of the hotel did not disappoint.. Friendly staff with a lovely welcome, beautiful aroma when you first enter the hotel and a warm atmosphere. Our palace suite had no flaw...we were upgraded when we arrived to a suite that offered a better view of the pool and the surroundings and this was complimentary from the management and arranged very quickly for us with little hesitation. The suite seemed never ending with its own walk in wardrobe and beautiful terrace overlooking the hotel grounds and pool. The room was in immaculate condition.
The staff were all helpful with our many general queries and always happy to help making our holiday stress free.
The hotel had many facilities which we utilised...the coal lit gas fires in the evening in the main seating area provided a nice relaxing getaway after a busy day spent outdoors. The spa was one of the best I have seen and used ...peaceful and tranquil and friendly service.
In terms of location...it is situated away from the main town centre however we didn't find this to be a problem at all...in fact we preferred this as it was nice to escape back to the quiet peaceful retreat the hotel offered after a busy day in the town or in the souks. And the shuttle bus provided from the hotel made the journey into the town hassle free and was a convenient service.
We also travelled with our 5 month old daughter...again everything was done to accommodate us and her.
The royal suite which we manged to also view was like something put of the movies (quite literally given a film had been made here!)..we were impressed!
Hotel was quiet during our stay but we actually preferred this as gave it a more homely feel and added to the charm of the hotel, the hustle and bustle of lots of guests would ruin our peaceful illusion of the hotel.

Now fr a very few and minor Negatives...
Numerous pools although was a shame that the main outdoor pool was out of use during our stay and the indoor pools were to cold to use...would help if they could be heated as me and my partner were unable to utilise them due to the freezing temperatures of the water.
Food- very expensive, I think the biggest downside is the food options...only 2 restaurants with an unimpressive menu but a hefty price tag, we dined at the Indian restaurant one evening and the food did not leave my partner impressed, lamb that tasted like mutton. This again was reflected at breakfast where the choices were very limited. We just expected given the magnitude of the hotel their would be more variety in terms of dining choices.
Excursions offered by hotel were also very expensive especially as you can book the same thing using a different operator for almost half the price. Our tour operator Fleetway who we booked with deserve credit for this holiday.
Also be aware that if you are relying on taxi to get you back to the hotel after a day in the main town many are unaware of where the hotel is located.

Overallll despite the small irregularities above this did little to affect our love for this hotel As it seemed it was this hotel that made our family holiday in marrakech so special...would I return to Marrakech -probably not, would I return to Marrakech just to stay in this hotel again- without a doubt yes!
Book it !

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, December 1, 2013
Dear Guest,

Thank you for your kind review and for chosing to stay with us. We would like to sincerely thank you for taking time to note your impressions about Taj Palace Marrakech.

We are happy to hear that you enjoyed your stay, and that your family felt welcome and comfortable. I have to agree that our location in the picturesque Palmeraie region of Marrakech provides a perfect setting to relax after a day in the hustle and bustle of the medina and souks.

Thank you also for your constructive feedback about our pools, dining options and excursions. Such comments are highly valuable as they allow us to improve, and I will be sharing them with the departments concerned.

Should you ever return to Marrakech, we would be honoured to welcome you back!

Kind regards,

Angela McGuire
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 23, 2013 via mobile

The taj palace is an amazing hotel offering exceptional accommodation and facilities. The staff really do take their time to ensure that you feel welcomed and special from the moment you arrive to the moment you leave. I would go so far as to say that despite being fortunate to have stayed in many luxury hotels, the staff at the taj are amongst the best I have met. The rooms are amazing and are more akin to a typical luxury suite that you would find in the UK. The pool, ham man and food is great - again, the breakfast is to die for!

The only tarnish to our break was that we booked the holiday through fleet way travel and our transfers did not arrive at the airport. Despite being given assurances that the transfer company would definitely arrive to take us back to the airport, it didn't. I am so very grateful to the management of the Taj Palace for therefore arranging high speed alternative transport for us. Sadly the check in desk had closed at the airport - however thanks to the Taj Place who had sent a member of staff to accompany us, he was able to negotiate with the flight desk to arrange for us to board the plane. I don't know what we old have done without him! Thank you to all of the team at the Taj - as a result of your excellent customer service we had a wonderful time at your hotel and arrived home safely.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, November 25, 2013
Dear Guest,

Thank you for visiting Taj Palace Marrakech and taking the time to share your experience.

We are pleased that you enjoyed the hotel and facilities, and that you felt so welcome and cared for by our lovely staff. I will share your kind comments with the team, who I'm sure will be most appreciative that you recognized their dedication and efforts.

I am glad that we were able to assist with your transportation requirements and at the airport so that you were able to board the flight on time, and leave Morocco with a positive lasting impression.

You are always welcome at Taj Palace Marrakech!

Kind regards,

Angela McGuire
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 19, 2013

Just returned home after 5 fantastic days at Taj Palace Marrakech
The accommodation was outstanding and sumptuous The dining
was superb. Staff very helpful and friendly. Truly outstanding experience
Cannot wait to return. Thankyou Taj Palace

Room Tip: Any room would be fantastic
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review, November 20, 2013
Dear Nylssor,

It is a pleasure to hear that you enjoyed a memorable stay at Taj Palace Marrakech.

Thank you for taking the time to share your experience. Providing a high level service is one of our top priorities and we are thrilled to learn that you loved the accommodation, dining and our friendly staff, who are undoubtably our greatest asset!

Thank you once again for your review and we are looking forward to receiving you again soon.

Sincerely,

Angela McGuire
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.4 mi away
Palais Namaskar
Palais Namaskar
#104 of 480 in Marrakech
4.5 of 5 stars 345 reviews
4.9 mi away
Mosaic Palais Aziza & Spa
Mosaic Palais Aziza & Spa
#77 of 480 in Marrakech
5.0 of 5 stars 271 reviews
8.7 mi away
Four Seasons Resort Marrakech
Four Seasons Resort Marrakech
#57 of 480 in Marrakech
4.5 of 5 stars 704 reviews
Show Prices
Show Prices
Show Prices
7.5 mi away
Royal Mansour Marrakech
Royal Mansour Marrakech
#85 of 480 in Marrakech
4.5 of 5 stars 171 reviews
1.5 mi away
Tigmiza - Suites & Pavillons
Tigmiza - Suites & Pavillons
#94 of 480 in Marrakech
5.0 of 5 stars 165 reviews
14.5 mi away
Beachcomber Royal Palm Marrakech
Show Prices
Show Prices
Show Prices

Been to Blue Diamond Sahara Palace Marrakech? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Blue Diamond Sahara Palace Marrakech

Address: P.O Box 12440 | Annakhil, Palmeraie, Marrakech 40016, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #215 of 480 Hotels in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Blue Diamond Sahara Palace Marrakech 5*
Number of rooms: 161
Official Description (provided by the hotel):
Serenely nestled between the soothing Palmeraie landscape of palm and olive trees and the awe-inspiring Atlas Mountains, Sahara Palace Marrakech has been meticulously crafted with a vivid blend of Moroccan, Indian and Moorish themes that unfold from a magnificent Palace block to the four exclusive and expansive Riads. With its five glorious alabaster-white domes resting atop the luxuriant main building, the Sahara Palace Marrakech is regal and resplendent in this breathtaking Moroccan landscape. The hotel unfolds like a beautiful painting from galleries of hand painted frescoed wood ceilings and ornaments, restaurants of rich colours and texture, to the serenity and calmness of the Marie Iod Spa. The high vaulted lobby, highlighted by a sparkling 22 meter chandelier centerpiece and three kilometers of gold leaf adorning various ceilings, cornices, furniture and ornaments, makes this a truly royal experience. This palatial desert oasis features 161 well-appointed, spacious guest rooms, including 25 luxurious suites, spread between the magnificent main Palace and four exclusive Riads. All rooms and suites enjoy stunning views over the Atlas Mountains, the Palmeraie desert landscape or the calming pool and gardens. Our celebrated chefs have gathered the finest ingredients that span the Moroccan, Mediterranean and Indian in one unique destination. Our guests can wine and dine in some of the most stylish and charismatic restaurants and bars in Marrakech, whilst the warm and welcoming service makes every moment memorable. The hotel houses the renowned Marie Iod Spa spread across 3,800 square meters with 14 treatment rooms & two extensive hammams in line with the Moroccan tradition. The spa experience includes dedicated massage therapies, signature Moroccan experiences, personalized coaching services and a full range of esthetic treatments. The Yoga Temple further enhances the overall experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com and Odigeo so you can book your Blue Diamond Sahara Palace Marrakech reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Blue Diamond Sahara Palace Marrakech, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.