Me and my husband returned from our 4 day break in Taj a few weeks ago and it is difficult to describe our experience within this majestic and breathtaking hotel as words will not do its beauty justice.
First the good points...
Our first impressions of the hotel did not disappoint.. Friendly staff with a lovely welcome, beautiful aroma when you first enter the hotel and a warm atmosphere. Our palace suite had no flaw...we were upgraded when we arrived to a suite that offered a better view of the pool and the surroundings and this was complimentary from the management and arranged very quickly for us with little hesitation. The suite seemed never ending with its own walk in wardrobe and beautiful terrace overlooking the hotel grounds and pool. The room was in immaculate condition.
The staff were all helpful with our many general queries and always happy to help making our holiday stress free.
The hotel had many facilities which we utilised...the coal lit gas fires in the evening in the main seating area provided a nice relaxing getaway after a busy day spent outdoors. The spa was one of the best I have seen and used ...peaceful and tranquil and friendly service.
In terms of location...it is situated away from the main town centre however we didn't find this to be a problem at all...in fact we preferred this as it was nice to escape back to the quiet peaceful retreat the hotel offered after a busy day in the town or in the souks. And the shuttle bus provided from the hotel made the journey into the town hassle free and was a convenient service.
We also travelled with our 5 month old daughter...again everything was done to accommodate us and her.
The royal suite which we manged to also view was like something put of the movies (quite literally given a film had been made here!)..we were impressed!
Hotel was quiet during our stay but we actually preferred this as gave it a more homely feel and added to the charm of the hotel, the hustle and bustle of lots of guests would ruin our peaceful illusion of the hotel.
Now fr a very few and minor Negatives...
Numerous pools although was a shame that the main outdoor pool was out of use during our stay and the indoor pools were to cold to use...would help if they could be heated as me and my partner were unable to utilise them due to the freezing temperatures of the water.
Food- very expensive, I think the biggest downside is the food options...only 2 restaurants with an unimpressive menu but a hefty price tag, we dined at the Indian restaurant one evening and the food did not leave my partner impressed, lamb that tasted like mutton. This again was reflected at breakfast where the choices were very limited. We just expected given the magnitude of the hotel their would be more variety in terms of dining choices.
Excursions offered by hotel were also very expensive especially as you can book the same thing using a different operator for almost half the price. Our tour operator Fleetway who we booked with deserve credit for this holiday.
Also be aware that if you are relying on taxi to get you back to the hotel after a day in the main town many are unaware of where the hotel is located.
Overallll despite the small irregularities above this did little to affect our love for this hotel As it seemed it was this hotel that made our family holiday in marrakech so special...would I return to Marrakech -probably not, would I return to Marrakech just to stay in this hotel again- without a doubt yes!
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- Official Description (provided by the hotel):
- Serenely nestled between the soothing Palmeraie landscape of palm and olive trees and the awe-inspiring Atlas Mountains, Taj Palace Marrakech has been meticulously crafted with a vivid blend of Moroccan, Indian and Moorish themes that unfold from a magnificent Palace block to the four exclusive and expansive Riads. With its five glorious alabaster-white domes resting atop the luxuriant main building, the Taj Palace Marrakech is regal and resplendent in this breathtaking Moroccan landscape. The hotel unfolds like a beautiful painting from galleries of hand painted frescoed wood ceilings and ornaments, restaurants of rich colours and texture, to the serenity and calmness of the Jiva Grande Spa. The high vaulted lobby, highlighted by a sparkling 22 meter chandelier centerpiece and three kilometers of gold leaf adorning various ceilings, cornices, furniture and ornaments, makes this a truly royal experience. This palatial desert oasis features 161 well-appointed, spacious guest rooms, including 25 luxurious suites, spread between the magnificent main Palace and four exclusive Riads. All rooms and suites enjoy stunning views over the Atlas Mountains, the Palmeraie desert landscape or the calming pool and gardens.Our celebrated chefs have gathered the finest ingredients that span the Moroccan, Mediterranean, Indian and Pan-Asian in one unique destination. Our guests can wine and dine in some of the most stylish and charismatic restaurants and bars in Marrakech, whilst the legendary Taj service makes every moment memorable. The hotel houses the renowned Jiva Grande Spa spread across 3,800 square meters with 14 treatment rooms & two extensive hammams in line with the Moroccan tradition. The Jiva Grande Spa is a concept which brings together the wisdom and heritage of the Indian philosophy and wellness. The spa experience includes Indian therapies, signature Moroccan experiences, Ayurveda, yoga and meditation. The Yoga Temple further enhances the overall experience. ... more less
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