The opportunity to visit Morocco came up recently. We were offered a five night for four break at this hotel by a travel company and as we like to stay in Taj hotels where possible we grabbed it. I'd read a report by Sanka Guha in the Telegraph which was favourable so we were full of expectation. The hotel lives up to its name with iots palatial ambience and accommodation. Our room was the largest, most palatial and most comfortable we have stayed in to date. Our welcome was very warm and as we had to wait for our room we were served complimentary coffee and croisssants while we waited. Staff were extremely courteous and helpful, if at times a little amateurish. These were the positive points.
Now for the negatives. Complimentary beverages consisted of three Nespresso capsules, and if we needed more we would have to pay for them. A pricey option. There was no tea available despite the card on the tray saying that it was. If we wanted some, we would have to purchase tea bags. Once more over priced. Dining choices extremely limited. Moroccan restaurant serving local dishes did not come up to our expectations.
The Pan-Asian restaurant served Indian and Japanese only. I dislike Japanese, and had to stick to the Indian, which was acceptable. The menu at the poolside restaurant was very limited.
In-room breakfast not too great and overpriced. Breakfast buffet in the restaurant excellent, made even better by the excellent service.
The hotel's position outside Marrakech in the Palmeraie was quiet and peaceful. Bliss! A shuttle service to the town centre was on offer and was excellent, so the distance from the Medina was not a problem.
We would go back.
- Official Description (provided by the hotel):
- Serenely nestled between the soothing Palmeraie landscape of palm and olive trees and the awe-inspiring Atlas Mountains, Taj Palace Marrakech has been meticulously crafted with a vivid blend of Moroccan, Indian and Moorish themes that unfold from a magnificent Palace block to the four exclusive and expansive Riads. With its five glorious alabaster-white domes resting atop the luxuriant main building, the Taj Palace Marrakech is regal and resplendent in this breathtaking Moroccan landscape. The hotel unfolds like a beautiful painting from galleries of hand painted frescoed wood ceilings and ornaments, restaurants of rich colours and texture, to the serenity and calmness of the Jiva Grande Spa. The high vaulted lobby, highlighted by a sparkling 22 meter chandelier centerpiece and three kilometers of gold leaf adorning various ceilings, cornices, furniture and ornaments, makes this a truly royal experience. This palatial desert oasis features 161 well-appointed, spacious guest rooms, including 25 luxurious suites, spread between the magnificent main Palace and four exclusive Riads. All rooms and suites enjoy stunning views over the Atlas Mountains, the Palmeraie desert landscape or the calming pool and gardens.Our celebrated chefs have gathered the finest ingredients that span the Moroccan, Mediterranean, Indian and Pan-Asian in one unique destination. Our guests can wine and dine in some of the most stylish and charismatic restaurants and bars in Marrakech, whilst the legendary Taj service makes every moment memorable. The hotel houses the renowned Jiva Grande Spa spread across 3,800 square meters with 14 treatment rooms & two extensive hammams in line with the Moroccan tradition. The Jiva Grande Spa is a concept which brings together the wisdom and heritage of the Indian philosophy and wellness. The spa experience includes Indian therapies, signature Moroccan experiences, Ayurveda, yoga and meditation. The Yoga Temple further enhances the overall experience. ... more less
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