Stayed mid September, the hotel was empty, employees went on strike twice during our stay (3 nights) which also explain by itself the difficult relationship between employers/employees. While Moroccans are fantastic people and in the best hotels love to give the best they can with a smile, we notice the hotel was managed by Indians and Occidentals which could explain some of this. In-room food was a deception but dinner at the Asian restaurant excellent. The other restaurant was closed so could not try it. Breakfast was below average, probably in line with a 3 stars hotel in Paris. On the day we arrived, it was impossible to use the kids pool as it was very very dirty. Even the main pool (which is huge and beautiful) suffers from the formation of seaweeds at few places in the middle (on the floor). They have pergolas around the pool but half are broken and the other half so dirty that at the end you cannot use them. Ponds were so dirty with green seaweeds that it looks like no one clean it for ages. Positive points : rooms are amazing as well as the complex and the lobby. The hotel is 30-40 minutes out of town but they offer a free shuttle (and the driver we had was very very nice). This hotel is or will probably be a money loosing hotel in coming quarters or years unless they find a new shareholder and management. My guess is that in the meantime they will be working with Asian travel agencies to try fill the hotel with big group of people. Try instead the Mosaic Palais Aziza or the Palais Namaskar or Four seasons or even the Mamounia.
- Official Description (provided by the hotel):
- Serenely nestled between the soothing Palmeraie landscape of palm and olive trees and the awe-inspiring Atlas Mountains, Sahara Palace Marrakech has been meticulously crafted with a vivid blend of Moroccan, Indian and Moorish themes that unfold from a magnificent Palace block to the four exclusive and expansive Riads. With its five glorious alabaster-white domes resting atop the luxuriant main building, the Sahara Palace Marrakech is regal and resplendent in this breathtaking Moroccan landscape. The hotel unfolds like a beautiful painting from galleries of hand painted frescoed wood ceilings and ornaments, restaurants of rich colours and texture, to the serenity and calmness of the Marie Iod Spa. The high vaulted lobby, highlighted by a sparkling 22 meter chandelier centerpiece and three kilometers of gold leaf adorning various ceilings, cornices, furniture and ornaments, makes this a truly royal experience. This palatial desert oasis features 161 well-appointed, spacious guest rooms, including 25 luxurious suites, spread between the magnificent main Palace and four exclusive Riads. All rooms and suites enjoy stunning views over the Atlas Mountains, the Palmeraie desert landscape or the calming pool and gardens. Our celebrated chefs have gathered the finest ingredients that span the Moroccan, Mediterranean and Indian in one unique destination. Our guests can wine and dine in some of the most stylish and charismatic restaurants and bars in Marrakech, whilst the warm and welcoming service makes every moment memorable. The hotel houses the renowned Marie Iod Spa spread across 3,800 square meters with 14 treatment rooms & two extensive hammams in line with the Moroccan tradition. The spa experience includes dedicated massage therapies, signature Moroccan experiences, personalized coaching services and a full range of esthetic treatments. The Yoga Temple further enhances the overall experience. ... more less
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