Me and my boyfriend only stayed her for one night, but we really loved this place. Gilles and Dominique is the nicest couple and they really did the best to make us feel welcome. They doesnt speak that much english, but it was not a big problem - they can explain the most important stuff for you. Gilles recomended a restaurant called Tiznit, on Jama el Fnaa, and it really had the best chicken tajine in the city. We went there twice, its a must! As we went straight to the mountains after our stay, Gilles took care of our luggage and transported it to our next riad. For free! Before we decided to go to the mountains we had actually booked the riad for two nights, but Gilles took care of it and we only had to pay for one night. Really excellent service! The breakfast is very good, and they give you water for free. The riad is also close to everything, but at the same time situated in a quiet street. A very nice experience!