Simply a fantastic place, very clean, good beds large rooms, and with great Spa facility particularly for an hotel of this size.
The staff was exceptionaly attentif to make sure that we will enjoy our stay. Nothing we could ask was too much trouble. From the start when we arrive at 12pm and asked for some food, I expected a sandwich or a quick snack, not a plate of fresh and delicious crudity (vegetable herbs and fruit are grow in the Hotel estate) followed by a tagine and a dessert. Or having the spa traitment outside the normal hours, a breakfast served at 11.30 because we over slept...
Every where I could go the staff will say hello remembering my name. Overall it was very close to perfection, the only downside was that there is no menu, so if you haven't mention to the reception that you will eat at the hotel, for lunch or dinner the choice will be limited. But on the other hand with a little notice you can ask for almost anything and they will cook it for you.
We tried few good restaurant during our stay, but the best we had was at the hotel. Simple but very tasty and flavorsome.
While there is no special activity for kids, the staff did they best to entertain my young daughter, (they spoiled her really).
We tried various hotel (not La Mamounia) none of them could match with le Palais de L'O
Basically for me there is only one place to stay in Marrakesh, I hope to be back soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 21, 2013
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Thank you very much for your comment on Tripadvisor regarding your recent stay at Palais de l'O.
I am glad that you had a wonderful time with us and that you were pleased with the services provided by our staff.I will take great pleasure in sharing your compliments with all of them.
I appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future
Please rest assured that it would be my personal pleasure to welcoming you again at Le Palais de l'O in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.