With so many good hotels to choose from in Marrakesh, the Mosaic is an exceptional experience. At the beautifully appointed property away from the hustle and bustle of downtown Marrakesh, there is a more intimate and relaxed feeling than in many luxurious, five-star hotels. Each guest is made to feel special, with staff remembering names and providing a quality of service that is rare. Senior management of the hotel were always around, making sure everything was running smoothly and making sure guests were happy. I got the sense that management has created a positive team environment and that hotel staff genuinely enjoy their jobs.
The beautiful hotel is well-maintained and if something needs attending to, it happens right away. You never have to ask for something more than once.
While the food is creative and, for the most part, delicious, a little more variety would be welcome, especially if you are there for a few days and don't leave the hotel for meals. But the bar and restaurant staff were enthusiastic for feedback and create such a welcoming environment to enjoy lingering meals on the patio.
One of the best hotel experiences I've had in long time, and a great place to relax, unwind and feel pampered.
- Official Description (provided by the hotel):
- Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech’s palm Grove “La Palmeraie”, it is an elegant and serene haven of luxury and simplicity.This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more less
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