First impression : The greeting
from the manager and doorman was warm but slightly unconfident, unsure sort of way.
Location : We loved the fact that it is away from the buzz and hub of Marrakesh. As it was a relaxing break, we did just that. Beautiful surrounding and design, pool although slightly cold was nice after spending some time in the sun. Expect about 15mims car ride to the hub of things.
Room : was generous and although we were offered an upgrade to the villas for little money we prefered the suite as it was warm and well designed and felt cozy. Shower pressure was excellent, very hard bed despite extra topping.
Food & Service : in generally was okay, meat quality was not great, breakfast is enjoyable by the pool. the pool was lacking in drink services despite having a bar and barman but after bringing it to the attention to the manager, it was fixed immediately and everyone by the pool ordered drinks!! Massages was a complete disaster to begin with but they managed to rectify the problem and we were treated well, not the best massage experience but it was good enough.
Overall a great potential hotel as it was fairly new, would love to come back to enjoy their promised improved services and attention to details.
- Official Description (provided by the hotel):
- Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech’s palm Grove “La Palmeraie”, it is an elegant and serene haven of luxury and simplicity.This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more less
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