Right from the airport transfer where we were greeted with cool towels the service was excellent! We were given the wrong room type due to a mistake made by a 3rd party website not the hotel but they quickly and easily resolved this for us, especially Maed on reception who was very helpful throughout our stay. It is quite expensive to get into the medina by taxi which is where we headed each evening for dinner but the hotel was so relaxing and we thoroughly enjoyed days lazing by the hotel pool. It was so nice to have breakfast each morning on the terrace and the food was lovely, the pool bar was also great and the staff were very attentive. The food in the restaurant for lunch was also very good but we felt the choice of light meals was not extensive enough for a weeks stay as we don't eat main meals for lunch. The rooms are a great size, very clean and ours had a lovely balcony overlooking the pool.
Apart from the slight downside of the location, I would definitely recommend this hotel and would stay again on a return visit to Marrakech!
- Official Description (provided by the hotel):
- Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech’s palm Grove “La Palmeraie”, it is an elegant and serene haven of luxury and simplicity.This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more less
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