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“Great style and staff” 5 of 5 stars
Review of The Pearl Marrakech

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The Pearl Marrakech
5.0 of 5 Hotel   |   Angle Avenue Echouhada Et Rue des Temples | Hivernage, Marrakech 40000, Morocco   |  
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Ranked #237 of 480 Hotels in Marrakech
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great style and staff”
5 of 5 stars Reviewed October 3, 2013

Stayed for nearly a week in a lovely Executive Sweet. Gorgeous hotel with incredible style and beautiful local art throughout. Great room although brighter lighting might have been appreciated. Food was some of the best in Marrakech. Try the Panna Cotta or the Tiramisu in the Italian - ridiculously nice!

Staff in every department went out of their way to help, very nice people who always fulfilled requests with passion - but do agree that service in Marrakech generally is not as fast as London.

Room Tip: Floor 3 if you want a view...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Paris, France
Level Contributor
228 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed September 24, 2013

A very nice location in Marrakech, with beautiful scenic views of the city and the surrounding mountains. A two night stay in a wonderful comfortable room, great linen, soft pillows and hard mattress. Do not miss the roof pool, bar and restaurant. I had some of the best sushi in town.
Book a room on the higher floors to enjoy the view.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed September 12, 2013

I knew what I wanted and what I was meant to get by booking a stay at a Morgan's Hotel Group hotel and I was not disappointed.

You will read reviews as I did about the pace of service being slow but everything is slightly slower in Marrakech than it is in London, the staff are extremelly helpful and happy at all times and would bend over backwards to fulfill your needs.

Our room was surprisingly ready upon our arrival in the city at 9am- check in is usually later. It was perfect and rather large for a deluxe and we were greeted with roses, fruits, pastries and their amazing Morrocan tea!

I am sure that our holiday was made extra special by the warmth from head concierge Bijji Ridouane and guest relations manager Mourade. They were on hand each and every day with suggestions of where to go and what to do. The team working upstairs on the beautiful terrace were great for offering clubbing suggestions too!

The only thing to be aware of is that the food from room service isn't very hot- make it clear to the chef that you want it hot and he will make it happen.

The beds at this hotel are like nothing I have ever slept on before- large, cosy and nearly stopped us from leaving the hotel on one of the mornings!

My boyfriend and I cannot wait to go back next year and we will be staying at the Delano again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

My husband and I spent 3 nights at Delano Marrakech in July 2013. From the moment we stepped in we were looked after, every wish anticipated. Service was superb, hotel elegant and soothing, food excellent. Mr. Ridouane Bijji, Chief Concierge was on call 24/7, reachable by mobile phone in the middle of the night is necessary. I highly recommend this property and will go back for sure.

Oana Marian - NYC

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delano_12, General Manager at The Pearl Marrakech, responded to this review, September 7, 2013
Dear Oana,

Thank you very much for sharing your impressions with us, following your recent stay at Delano Marrakech.

We are very pleased to read that you enjoyed your overall experience, especially the quality of food you defined as “excellent” and the service.

It is always an excitement to share such wonderful comments with our teams.

Your rewards to our Chief Concierge, Redouane, are very much appreciated and it is a great motivation for his team and himself.

Thank you very much for recommending Delano hotel! We look forward to the pleasure of welcoming you back very soon.

Yours sincerely,

Aziz Bendriss
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed August 25, 2013

Great hotel, with service to match. The rooms are a great size, with lots of extra space to spread out. The pool and views from the roof are great, and one of our best meals of the trip were on top. Nice time just sitting in the lobby people watching having drinks.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 21, 2013

This luxury hotel was practically our private hotel during our 4 night stay.
The rooms (suites) are very large, very nicely decorated with plenty of room.
They have iPADs in the room that you can use freely.
The bathroom is also very big and elegant.

The pool in the ground floor is very nice. The water is quite cool. Maybe they cool it.

The service was very good. All the staff speaks very good English.
Breakfast was very well served.

Overall we enjoyed our stay.
A couple of things to improve:
* Controlling the lights in the rooms is a challenge. Even for technology savyy people.
* Air conditioning wasn't strong enough. But we came in a heat wave (46 degrees Centigrade) an

Room Tip: The suites are great. We got the junior suites. Ask for a room that is in the straight extension rat...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

I always stay in this hotel when in Marrackech
The location just outside the Medina is perfect
Amazing SPA. Good restaurants
People at the Reception and at the Concierge. Are realy very nice
Wonderfull rooftop swimming pool
The place to be in Marrackech

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Pearl Marrakech

Address: Angle Avenue Echouhada Et Rue des Temples | Hivernage, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #237 of 480 Hotels in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Pearl Marrakech 5*
Number of rooms: 71
Official Description (provided by the hotel):
Located in the heart of a vibrant and magical city, The Pearl Marrakech exudes the mystery and exoticism of another world. This is the ultimate escape, a cool haven of discovery and pleasure. Whether seeking an engaging nightlife scene, renowned fine dining or a day of spa relaxation, The Pearl Marrakech is a luxurious experience, evoking a sophisticated, chic ambiance with discreet and effortless service. Designed by the acclaimed Jacques Garcia, its opulent interior blends precious marbles with sumptuous velvet and other rare textiles, creating an intimate atmosphere with a modern edge. Ceilings in the lobby are hand-carved wood, and a central rotunda is surrounded by an intricately patterned Moroccan design. ... more   less 
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