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“Being pampered in quiet and sbdued luxury” 5 of 5 stars
Review of The Pearl Marrakech

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The Pearl Marrakech
5.0 of 5 Hotel   |   Angle Avenue Echouhada et Rue du Temple, Marrakech 40000, Morocco   |  
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Ranked #232 of 460 Hotels in Marrakech
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
“Being pampered in quiet and sbdued luxury”
5 of 5 stars Reviewed September 5, 2013

My husband and I spent 3 nights at Delano Marrakech in July 2013. From the moment we stepped in we were looked after, every wish anticipated. Service was superb, hotel elegant and soothing, food excellent. Mr. Ridouane Bijji, Chief Concierge was on call 24/7, reachable by mobile phone in the middle of the night is necessary. I highly recommend this property and will go back for sure.

Oana Marian - NYC

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delano_12, General Manager at The Pearl Marrakech, responded to this review, September 7, 2013
Dear Oana,

Thank you very much for sharing your impressions with us, following your recent stay at Delano Marrakech.

We are very pleased to read that you enjoyed your overall experience, especially the quality of food you defined as “excellent” and the service.

It is always an excitement to share such wonderful comments with our teams.

Your rewards to our Chief Concierge, Redouane, are very much appreciated and it is a great motivation for his team and himself.

Thank you very much for recommending Delano hotel! We look forward to the pleasure of welcoming you back very soon.

Yours sincerely,

Aziz Bendriss
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    89
    44
    17
    20
    7
See reviews for
14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Houston, Texas
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed August 25, 2013

Great hotel, with service to match. The rooms are a great size, with lots of extra space to spread out. The pool and views from the roof are great, and one of our best meals of the trip were on top. Nice time just sitting in the lobby people watching having drinks.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 21, 2013

This luxury hotel was practically our private hotel during our 4 night stay.
The rooms (suites) are very large, very nicely decorated with plenty of room.
They have iPADs in the room that you can use freely.
The bathroom is also very big and elegant.

The pool in the ground floor is very nice. The water is quite cool. Maybe they cool it.

The service was very good. All the staff speaks very good English.
Breakfast was very well served.

Overall we enjoyed our stay.
A couple of things to improve:
* Controlling the lights in the rooms is a challenge. Even for technology savyy people.
* Air conditioning wasn't strong enough. But we came in a heat wave (46 degrees Centigrade) an

Room Tip: The suites are great. We got the junior suites. Ask for a room that is in the straight extension rat...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

I always stay in this hotel when in Marrackech
The location just outside the Medina is perfect
Amazing SPA. Good restaurants
People at the Reception and at the Concierge. Are realy very nice
Wonderfull rooftop swimming pool
The place to be in Marrackech

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Florida, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 23, 2013

Just got back from a six day stay at this hotel and let me tell everyone that the service here was exceptional. I have absolutely nothing to complain about. I think they get upset if you even pour your own tea or water. They are right there for your every need and wants. We were so impressed that before checked out we gave everyone who served us additional tips in $US. GREAT JOB!!!!
The decor was beautiful, the use of purple, the royal color, was amazing. We had to take pictures for decorating ideas for home. The location is very convenient, it's walking distance to The Medina. We tried all 3 restaurants and they are all very very good. Since it was Ramadan, religious holiday period of fasting for 30 days between sunrise to sunset, they had a great buffet of all Moroccan food which was excellent and worth every penny. A Japanese restaurant is on the roof top and again excellent food. With a view, over looking Marrakech to die for and is even more breathtaking at night when the city is in lights. It also has a pool on top and a great lounging or tanning area which come with the exceptional staff. If we had to complain it was that we had to leave. Thanks for a very pleasurable stay at your beautiful chic hotel.
We will definitely stay here again and highly recommend it.

Room Tip: I did not use the Spa but a friend it and he raved about his 3 hour treatment, which turned into 5 b...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2013

You better look for another hotel because my experience at the Delano hotel was nothing but unpleasant, the service was horrible, the stuff were so slow just like their room service. The swimming pool is a big mistake, very small and in the shade. The rooms as well are super small and very dark and to make things worst they smell awful.. Anyways this hotel has nothing to offer to the clients who look for a luxurious stay.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2013 via mobile

My friend and I stayed here for several nights while in Marrakech. The location, directly outside of the medina walls, we found perfect as you have easy access to the old city but without all the craziness and chaos. The facilities are truly top notch: stunning reception, beautiful rooftop, excellent food and a first class gym. The spa is also phenomenal with opulent decor and a true relaxation ambiance. Rooms were also incredible and I had one of the best sleeps I've ever had on vacation! The service was also exceptional, particularly the Guest Services Manager, Murat (sp?), who went above and beyond to help maximize our experience both within the hotel and throughout Marrakech.

The only slight suggestion would be to make the hotel a bit more accessible for English speakers as they were a few difficulties communicating with some staff and a lack of US-driven considerations (no US adaptor, no NY Times or WSJ). But these are minor in comparison to the whole experience which was overwhelmingly positive. This truly feels like a 5-star property and the price you pay for it is beyond reasonable for what you get in return. I hope to return soon!

Stayed July 2013, traveled with friends
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Additional Information about The Pearl Marrakech

Address: Angle Avenue Echouhada et Rue du Temple, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #232 of 460 Hotels in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Pearl Marrakech 5*
Number of rooms: 71
Official Description (provided by the hotel):
Located in the heart of a vibrant and magical city, The Pearl Marrakech exudes the mystery and exoticism of another world. This is the ultimate escape, a cool haven of discovery and pleasure. Whether seeking an engaging nightlife scene, renowned fine dining or a day of spa relaxation, The Pearl Marrakech is a luxurious experience, evoking a sophisticated, chic ambiance with discreet and effortless service. Designed by the acclaimed Jacques Garcia, its opulent interior blends precious marbles with sumptuous velvet and other rare textiles, creating an intimate atmosphere with a modern edge. Ceilings in the lobby are hand-carved wood, and a central rotunda is surrounded by an intricately patterned Moroccan design. ... more   less 
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