We spent a total of four nights at Riad Charcam last week as part of a last minute trip to Morocco. My partner made the booking for the Riad so I arrived not knowing what to expect - but it exceeded all expectations. After returning home I read all the other reviews for this riad on Tripadvisor and I see everyone has the same opinion as me: WONDERFUL. We couldn't think of any reason not to give 10/10 and highly recommend a stay here.
Bruno, the owner, lives in the riad and is always there to make sure you are comfortable and have everything you need. Great breakfast with fresh juice, eggs, pancakes and lots more. In fact some days we skipped lunch as we were so full after all the food! Fantastic to have it outside in the sunshine on the rooftop terrace. Here also we spend evenings relaxing near the pool or just lounging around - plenty of space, comfortable seating and sunbeds and lots of cushions. The rooms are very well equipped with flat-screen tv, dvd player and for the first time ever I found rooms with a brilliant hairdryer (which, as someone with hair that goes wild if left to its own devices, I really appreciated!!). We stayed in two different rooms as after three nights here we went on a trip to the desert and then returned for one night again afterwards. Both rooms were perfect. I think I had the best nights of sleep I ever had here - the beds are very comfortable and with shutters on the windows you don't hear a sound, which was unexpected given that it's in the heart of the Medina of Marrakech. We had two evening meals here and they were both great, a credit to the excellent cook. The girls who work here are really pleasant and smiling.
When you arrive, Bruno will tell you to "be as if you are at home", and I think I can honestly say that's exactly what it felt like, but with the added benefit of excellent service. As we only arranged our holiday literally two days before going we had no time to research tour companies for excursions but Bruno has an excellent contact if you wish to make any trips - we spent an unforgettable three days touring including Todra Gorge, Dades Gorge and a night in a tent in the desert arriving and leaving by camel.
Overall the riad is excellent value for money, small enough to feel homely, beautifully presented and with a marvellous host. Bruno should be very proud of what he has created here and we wish him every success with his riad. In short - don't hesitate to stay here, you will not regret it for a second!