Having never experienced anything similar to Marrakech before it is fair to say I was a little intimidated at first. But from the moment we were greeted by our luggage porter (the Riad is in the heart of the Medina so our transport was met at the nearest gate) I started to relax. His beaming smile and open gestures meant that despite only understanding some of his French we knew we were in good hands.
Weaving through the streets and alleyways we started to marvel and wonder at our surroundings. The dark wood door of the Riad opens into a light and airy courtyard and once inside the hustle and bustle of the Medina is replaced by tranquil trickle of the water feature. We were warmly welcomed (plenty of mint tea) and settled in and also provided with maps, directions, a few highlights and importantly, a couple of key identifiers to help us get back to the Riad.
Our room (the Red room) had a comfortable 'lounge' area downstairs along with a bathroom that housed the biggest bath I have ever used. A staircase led up to the mezzanine bedroom. Everything about the room was great - comfy bed, clean and tidy, good lighting; I could even get on to the wifi from the room (very useful for planning our day's activities). Back to the bath - honestly, it is huge, so much so that I thought there would never be enough hot water to fill it, so we put it to the test. Needless to say the tap never ran cold and a relaxing, bubble filled mega-bath proved the perfect unwind after a day in the souks.
We met Philippe the owner on our second day and he made a point of introducing himself and making sure we were settled in. He subsequently helped us with several touristy queries including researching and booking a hot air balloon flight, all without fuss. It is always nice to stay somewhere that the owner is involved, there is much more care and attention and Philippe was the epitome of that. We didn't dine in of an evening but we filled ourselves on the breakfast each morning.
Despite our initial reservations about Marrakech we left having loved our few days and are sure that a big part of that was our great experience at Riad Magellan.