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“Great location right in the medina...cleanliness issues” 3 of 5 stars
Review of Riad Litzy

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Riad Litzy
4.0 of 5 Inn   |   32 Jnan Ben Chagra, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #641 of 1,037 Marrakech B&B and Inns
toronto
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Great location right in the medina...cleanliness issues”
3 of 5 stars Reviewed September 6, 2010

This Riad pleasantly surprised my wife and I. The hosts were super nice and the space was amazing. However, on the second night we found a used tissue in the bed...that didn't below to either of us, pretty gross. If you can get passed that (which may have been an oversight - perhaps the maid drop it out of a pocket or something) then this was a cool place to stay.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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108 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 26, 2010

I went with two of my adult daughters and their friend - so varied tastes to cater for - and we all came away saying we'd had a wonderful time. We were met at the airport as arranged and taken to the car park by the medina. What felt like a long, mysterious walk down narrow alleyways to the Riad was a familiar street with many friendly waves by the time we left. Our rooms were clean, cool and spacious. We had breakfast on the roof terrace every morning, with Marrakech spread out around us. The plunge pool was the perfect antidote to sunbathing. The hammam was refreshing and it was worth paying the extra for a full body exfoliation. But the best part of the Riad was the staff. They really have the knack of making you feel utterly relaxed and at home. Nothing seemed to ruffle them and they were helpful at every turn. We loved the hustle and bustle of Marrakech and being so close to the square and the souk. However it was wonderful to return to the peace of the Riad. We would all go back tomorrow if we could.

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brescia
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 12, 2010

The hotel is very well placed, in a quiet street inside the Medina in the walking zone . Although you have to walk, it is only 5 minutes to the entrance where you can catch a Taxi if you need one, otherwise , you can visit all the old part by foot.
The Riad is nice, in Morrocan style. The price was good, but you have to consider it a 3 or 4 star riad at the most.. 5 star riads are really fabulous ( as well as the price. ) .
Breakfast was allways the same.. Orange juice, coffee or tea and a small variety of bread. strawberry and peach jam.. 1 piece of butter.. The same every day.. But for us was enough.
At our arrival staff asked us if we would like to dine there. Being the first night and not being confident with the city we agreed. They immediately brought us the menu in order for us to decide what to eat . It was a mistake.. Afterwards we went to the city and we would have stayed there for dinner if we had not booked already . I think there was a little pressure on their behalf . Food was rather expensive compared to what you find in the city.. -we were the only group dining in the terrace( with no view whatsoever) that night.. On the other hand the atmosphere was quiet and nice.. as well as food.
The last night we went to a very good restaurant "La Tania" View from the terrace as well as food was really great, the price more or less what we paid at the Riad Zenith.
Regarding tours , it is better to check around before booking one. You can find the same tour being sold at different prices depending on the operator . Zenith tours were more expensive.
At our arrival we saw they were advertising some tours. We asked for a guide to show us the city.. they offered the services of one person for a certain amount.. When the guide arrived he did not agree whith the price we were given. We decided not to take the tour. We were glad we visited the city by ourselves. With a proper guide book you avoid misunderstandings and pressure from these guides. they insiste in taking you to some stores arguing only they know who are the real marroco handycraft and not chinese . Even if you tell them you are not intereseted in buying anything but only sightseeing, they insinst to take you to these shops, where they oviously receive a comission.
At check out I was charged an extra for paying with credit card.
I would like to go back to Marrakesh to visit the desert.. The experience was great.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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havanacycling
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 7, 2010

We have returned from our trip to Marrakech. The Riad was the best part of the trip! The Children adored it (Aged 5 & 10). The suite was the perfect size and was lovly, with a fabulous bathroom. We ordered dinner on our first night and we were only sorry that was the only evening we ate there, the food was the best we had in Marrakech, not to mention the very pleasant house Morrocan wine. The splash pool was perfect for the children after the hurley burley of the outside world, and the roof top terrace was the perfect escape for an afternoon nap! The staff were impectable and the service excellent.
If it is your first trip to Marrakech, don't be put of my your 4 minute walk along a dusty alley, someone from the Riad will meet you and help with your lugage, this is par for the cause with any descent Marrkech Riad, and trust me the location is perfect, with in good walking distance of the main square, but far enough away to be nice and pieceful. I would definatly visit the Riad again, but beware if you have yet to book, 2 full days in Marrakech is Plenty, we had 3 and it was too long!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton
1 review
5 of 5 stars Reviewed March 22, 2010

Stayed at Riad Zenith with friends during a long weekend break to Marrakesh. Having read some of the reviews on Tripadvisor we had a few concerns. The riad is quite a long way down a narrow alley but this is pretty normal for a riad and adds to the whole experience of Marrakesh! Once through the door, we were in a beautiful, peaceful Oasis.

We found the staff at the riad to be extremely welcoming and helpful. On arriving at the airport I realised that I had forgotten to let the staff know our flight number, but it did not take them long to get a car out to us!! As we arrived in the evening, we were shown to and around Jamaa El Fna rather than just being given directions, which was very kind and ensured we didn’t get lost!! We were able to enjoy food and wine by the plunge pool, in our room or on the lovely terrace –the staff were always happy to help.

Others have reported problems with their bill but we had no issues... we were advised in advance about the tourist tax (which applies wherever you stay) and on arrival about the card charge so were able to pay with cash. The only slight disappointment was expecting a free hammam (as stated in our booking with Venere.com) but we were advised that this did not include the basic wash and scrub, so it is worth double checking if this is offered when you book. However, we definitely wanted the hammam experience and the price was the same at the riad as it was in other places and was totally worth £12 it ended up costing! We also felt it was a bonus having the hammam in the riad as it meant we could go back to our room and relax afterwards. Perfect bliss!!

Basically, we loved Riad Zenith, fully recommend it and will definitely be going back there if (hopefully when) we go back to Marrakesh.

Some wonderful memories were made here!!

  • Stayed March 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Europe
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 12, 2010

My partner and I stayed at the Riad Zenith for a week. Not only was the personnel to our beck and call, but friendly as well. They fulfilled ALL our (sometimes) extravagant requests, made our stay memorable and enjoyable. The room was just perfect, the food delicious and the ambiance more than expected.

The only negative thing about the Riad was the street outside - but that had nothing to do with the Riad. Will DEFINITELY go back!!

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chiapas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 12, 2010

My first shock was when we had to drag our luggage down the narrow streets, filled with puddles to get to the Riad. After paying for pick-up service from the hotel, didn't expect this. Once we got to the Riad, the staff was very nice to us, until the time came to check out. Be careful! My reservation included breakfast and all the taxes. But when the bill came - it had charges for breakfast + tax. After a heated discussion, and showing them the voucher, they did take the breakfast charges off but still charged for the taxes. The funny thing, the personnel were there every morning except for the morning we were to leave. Then we had asked them to arrange for somebody to come and help us take our luggage to the parking lot (3 days in advance) and reminded them everyday. The morning of our departure.. guess what, there was no body there...

This Riad is nice, once u are inside. People are nice until the time comes to take care of the bill. By the way, if you decide to have tea. or whatever, ask the price first..

  • Disliked — The streets with puddles and trash to get to Riad / check - out (hidden charges)
  • Stayed February 2010, traveled with family
    • 1 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Riad Litzy

Address: 32 Jnan Ben Chagra, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #641 of 1,037 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Litzy 4*
Official Description (provided by the hotel):
In the heart of a quiet district of the old city of Marrakesh, Riad Zenith is a luxury guesthouse dedicated solely to satisfying the desires of its guests. Elegant and spacious, our 5 suites are an invitation to depart on a voyage of discovery through a contemporary Oriental universe. Table d'hote menu, plunge pool, Hammam, massages, roof terrace with uninterrupted views of the Atlas Mountains, patio, lounge-bar, room service... ... more   less 
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