Just got back from a 4 day break to Marrakesh. We stayed at the Kenzi Oasis hotel which is approx. 10 miles outside of the centre of Marrakesh.
So...what was it like.....to be honest, it was "ok" for 4 days. I don't think I could have stayed there any longer. It did exactly what we wanted it to do and that was provide us with a short break where the weather was guaranteed.
Journey to the hotel - its about 30 mins from the airport and we paid 300 Dirhams. Having researched the cost we thought this was about right, however, when we returned to the airport to fly home, we got it for 250 Dirhams! On arrival at the hotel it was like entering a little oasis as drive to it is dusty and baron then once you walk through the big gates there is greenery and life! It really is in the middle of no where though so if you want someone which is easily accessible I wouldn't advise staying here!
The hotel itself was acceptable. The bedrooms were clean and the A/C worked. Rooms were cleaned daily and fresh towels and linen provided. There was also a telly with an english speaking movie channel.
You could rent a safe in the room and this was 25 dirhams per day plus a 100 dirham deposit - returnable when you check out and give the key back.
Pool towels are available and they require a 100 dirham deposit per towel - again returnable when you check out. Other than that you don't actually pay for the towels which was good.
Staff were excellent. The hotel is mainly french speaking and if the person we were talking to wasn't quite sure of their english they would find someone who could help.
Entertainment - The Entertainment staff make a real effort to involve people in various daytime activities which consisted of everything from Yoga on the lawn, water aerobics a few times a day and pool games. It was very entertaining to watch although if you fancied an afternoon nap it wouldn't last very long! They are also really sociable and used to chat to people around the pool and during the day if you were out and about.
Food....unfortunately this was not the highlight of our break. We are both adventurous eaters and will eat pretty much anything but the food provided in the evenings wasn't very good. It was same most nights and consisted of a chicken dish (usually dry chicken with a variety of bones contained within in it), a fish dish (again, full of bones), some cous cous and lentil options and a vegetable/stew/soup thing. It was far from tasty! We didn't get any food poisening (like other reports on Trip Adviser) but we definitly lost some weight and were pleased of the snacks we had taken with us! Also, being that the majority of the hotel is All Inclusive, get there in good time as everyone else piles their plates so high you may miss out! If any fruit appeared in the evenings people were literally carrying plate fullys of it back to their tables then just leaving it. Very inconsiderate and such a waste for the hotel!
Breakfast was the best meal of the day as freshly sliced orange and grapefruit was available as well as coissant/pastry type options, pancakes and omlettes.
We opted to go Half Board rather than All Inclusive and we are glad that we did. We enquired about upgrading to AI prior to getting there and was advised that it would be an additional £25 EACH. We thought this seemed incredibly expensive given that it would only include lunch and drinks so we decided against it. We are pleased that we did as lunch (from what we saw) looked remarkably like breakfast. Drinks on the half board option weren't included so we just bought what we wanted and we spent alot less that £25 EACH day on what we had.
For an idea:
Large bottle of water 15 dirhams (about £1.50)
There is also a water purifying machine next to the bar which you can help yourself to. We used to fill up our water bottles from there throughout the day so it was nice and cold and also free!
Small caraf of wine 15 dirhams (about £1.50)
Large caraf of wine 25 dirhams (about £2.50)
Both the Red and Rose wines were perfectly drinkable although we were sure that the Rose was watered down...... Didn't see any white wine for the duration of our stay.
Beer - 20 dirhams (about £2) - although this is not for a pint. Its for a small beer served in a tumbler which is less than half a pint. That makes a pint of beer very expensive as we reckoned you would need approx. 3 of them to make a pint.
Cocktails - 40 dirhams (about £4)
Soft drinks such as coke, lemonade etc were on tap but there were constantly flies and wasps buzzing around them, obviously due to the sugar. The bar area really wasn't very clean at all.
Currency - we were a litle confused as to what to take so we took half Euro's and half Dirhams. Dirhams is a closed currency so you can only get it on arrival into the country and you can't take it back with you. Watch out though....Dirhams is worth more than Euro's, however, the hotel will class Euro's and Dirhams on a like for like basis so if you pay in Euro's you will end up paying more!
All in all we did enjoy our break as we just wanted to chill out and relax. If we decide to ever go back we will be trying somewhere else.
Enjoy your trip! :-)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.