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“The Food Was Very Good” 4 of 5 stars
Review of Sangho Club Privilege Marrakech

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Sangho Club Privilege Marrakech
4.0 of 5 Hotel   |   PO Box 1567 | Daoudiate, Marrakech 40000, Morocco   |  
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Ranked #418 of 480 Hotels in Marrakech
Casablanca, Morocco
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“The Food Was Very Good”
4 of 5 stars Reviewed September 8, 2012

My wife and I stayed here twice. The staff is very nice and pleasing. The food was very good and delicious. Dinner (which we had each night) was buffet style, probably the best buffet style I have had in a while. Breakfast is very good also.The rooms are a little old, but everything worked, AC and flat screen tv. It is on the outskirts of Marrekech, but if you want to just get a Taxi as they are cheap. All in all We had a very pleasant time both times. They speak, Berber, Arabic, French and English and probably more. The animation team members are very friendly and local so they have good ideas on where to go for fun.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 26, 2012

Couldn't find this on google map before we booked, so for those interested this is the location 31.71299,-7.994978, cut and paste this into google maps.

We thought we'd been kidnapped at first as we believed it was near the French Quarter, so when we got driven down these dark dusty lanes, we were ready to thump the driver and run!

First night was a bit rough, we had the small twin room shown in there literature, which was ok, although my missus did find a cockroach, but once we removed it, we didn't see any more. Apparently you're not suppose to squash them as it distributes their eggs, so keep your eyes pealed!

It mainly catering for the French, only two people spoke English (our kids entertainer and one chap on reception, who we saw twice!) plus none of the menus or signs are in English either.

Apparently the British and American Army use the hotel to acclimatize themselves before leaving for Afghanistan, so not sure if it make the place a target to would be terrorists.

The food is ok, but thankfully we only went half board, so ate in the other restaurants on site (avoid the pizza the cheese is way to salty), and ate in the French quarter during the daytime.

There is a very tired old minibus to take you to the town, which is complimentary, but they drop you about 20 mins walk from the Square of the Dead, next to the Place de la Liberte roundabout. It's not got any seat belts and the back two windows are held in by gaffer tape. The journey time is around 25 minutes through some of the scariest roads I've every experience at that included driving in Bangkok and Jo'burg.

Please beware when you cross the road, even on the zebra crossing, they will drive at you and expect you to run out of the way, even with a push chair. The Moroccan government need to introduce a proper pedestrian system, it's appalling!

The hotel staff are general very nice, although one waiters was a scammer, always trying to make a quick buck.

The children entertainers were excellent despite their out of date, broken equipment, particular a young man called Kakawa (spelt wrong) as he was English speaking. Many are working foc, as it's part of their training to become full time entertainers at college, so if one in particularly looks after your kids, make sure you tip them, we gave ours £40.

The very young kids have a rip of Disney Club, but I was alarmed to see them lock about 10 kids in a small dark room with a single bed to watch a very fuzzy tv, needless to say our little one never left our sight.

The main pool is shut during the winter months, but there is a warm indoor pool, which is ok. You have to shower before swimming, but beware the tapes are poorly marked and we got scolded, it the left hand tape which is the hot water!

Sunbathing is possible, although the gardeners might take a bit longer to weed the garden when they get near your section, so young women might feel very uncomfortable.

This was our second and last time in Marrakesh, the first being in 2006, when we stayed in the more central French Quarter, which I would recommend over Sangho, which is too far from all the action.

It's definitely an experience outside the comfort zone, but keep you eye pealed, I think it's only a matter of time before another terrorist incident occurs.

If you have young blonde haired, blue eyed kids they will draw a lot of attention, so for God's sake keep and eye on them. A couple of times we felt that we might be a target for kidnapping, so left the location (inc McD) and double backed on ourselves to make sure we weren't being followed.

It will be an experience you won't forget in a hurry!

Have a safe trip!

Room Tip: We had the room shown in the brochure, which overlook the pool. Problem it was really noisy next to...
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  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 15, 2011

We stayed over the week end during low season and chose the hotel for the indoor heated pool. The atmosphère of the hotel is very relaxing and it is set in a very nice area. It also has great activities for the children besides the pool, there is a minigolf which is fun.
The hotel and restaurant area are a little bit on the old side but nothing major. The amenities are certainly very good for the price. The children had fun and we spent some relaxing time. The food is not great though, buffet style, but not very tasty...we were not there to eat anyway so...

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ieper (Ypres), Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 12, 2011

I went to Sangho Club Privilege with my girlfriend and her parents. We stayed 1 week in February 2011. It was a great place to relax. The hotel is an excellent location for visiting Marrakech. It has a great shuttle service to the centre of Marrakech. The hotel was not so crowded. There were only some aged French couples. So that was the reason why the animation were often asking us to join them in the activities. That was because there were of course some older people. So if you go to this hotel in the summer, and you don't want to do the activities, don't bother because there will be a lot of young people. The food is Moroccan of oriental so that's fine. Some personnel love there job and do it with a smile, but other personnel hate their job and are very lazy. The swimming pool looked very clean. The rooms were very clean also. But the minigolf is a bit old. The minizoo is nice for the kids. The oriental show on Tuesday evening was great.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed November 2, 2010

Driving up the long entrance to the Sangho one could be forgiven for thinking they've struck gold.
This assumption would be entirely incorrect.
The infrastructure is old and very tired, my guess would be mid-60s. I can't think of one area which didn't show signs of needing repair or renovation. Every floor area has a cracked tile somewhere, a lot of the glass around the place is chipped, any metalwork such as railings around the bar terrace are streaked with rust, the paths around the grounds are uneven, steps are worn.....when it rained, the ground floor and pathways flooded and remained so for several days. Absolutely nothing looks fresh. Most alarming of all are the electrical fittings throughout...light bulbs dangling, wall sockets hanging out, and in a few select places bare wires just waiting for a victim.
Beware the pool area...One of our guys sliced his foot open on the waterslide somehow.
The room itself was adequate but bear in mind all we needed was somewhere to sleep. The main door didn't shut correctly unless forced and the bathroom was all a bit grotty. The shower/taps selector did nothing - water came out of both at once whatever was set, and the shower head could only be raised to chest-height.
Don't expect any peace - the tiled floors and corridors make excellent echo chambers which carry the non-stop noise of doors slamming, service carts being bumped down the stairs, kids yelling or parties in other rooms.
The aircon did not work. At all.
On to the staff.....they're keen I'll give them that.
The domestic staff were very thorough and polite but appeared not to understand a "Do not disturb" tag. They'd knock anyway, and then regardless of any reply they'd just use their pass key and enter the room. The bar staff are odd.....a couple of times when in the bar during the afternoon I witnessed some blazing rows between staff who seemed to care little for the impression this created, nor for my desire for a bit of peace and quiet on an afternoon off. The bar pianist/singer really needs to be told its not 1974 any more and just the one Neil Sedaka song per evening is sufficient.
The concierge/security staff are good value though - book a taxi, wait for it to turn up, and then watch a fully blown fist fight between the driver and hotel staff unfold before your very eyes. No idea why - it just seemed to happen.
Worse than all of this though are the irritatingly amateur "Animators" or in-house entertainment staff. They lay on all manner of naff activities, most of which involve crappy '80s pop music blasting out across the pool area and terrace, whether you want to listen or not.
We only had breakfast included. Luke warm machine dispensed "coffee", bland croissants, or errr.....tomatoes for breakfast anyone? Really weird menu. If you choose an omelette you may have to explain to the chef that transparent egg white oozing out generally means it's not cooked. When it got busy (see below), the only thing missing from the dining room in the mornings was a referee and a ball - otherwise it could be mistaken for a game of Rugby with guests literally elbowing one another to get to the coffee machine and servery.
During our stay there was some sort of student talent contest camp going on. Just dreadful. The place was rammed with teenagers, with the obvious knock-on effect of noise from the bar carrying across the hotel grounds and in to our room until 4am (and we had to leave the windows open as the aircon was busted don't forget)
Once they'd all cleared off the hotel then filled with French tourists, the children of whom were just rude, badly behaved and noisy, making the most of those echoey corridors to disrupt other guests.
There is a free bus in to town, with a 15 minute walk at the end. Why it can't stop where all the other tour busses do - at the central Place Djeema Al Fna - was never entirely clear. The huge crack across the windscreen isn't reassuring.
In summary, the Sangho is way past its best on virtually every level.
I got booked in here by my work, without any form of agreement or recommendation from me.
If it was my own money I would've checked out and hit the Ibis in town after one night.
I've sat here pondering for an hour - and cannot think of one good thing to say about the Sangho.

  • Stayed October 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyon, Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 8, 2010

Great location for vacationing and sightseeing. Hotel transportation to Marrakech and back is satisfactory during daytime. To see Marrakech by night, we returned to hotel by taxi (cost 150 Dirh.).
Room was fine (air cond.) and the bedding very comfortable. There is no fridge this was not a problem for us. The bathroom needs a bit of a freshup (work in progress in other rooms) and hopefully the shower curtrains are being replaced by glass panels. Also the WC flushing made a noise like a FA-18 fighter plane.
The park and pool are great and very relaxing (with few guests at the hotel) - the water temperature was "refreshing" for a PM temperature of 35° C.
We booked half-board pension - the breakfast buffet was satisfactory (no more) while dinner was good. In the evaluation form I mentioned that it would be appreciated if they could get rid of the flies!
Don't expect to buy postage stamps or newspapers at the reception or kiosk in front of the hotel! The reception sent me to the kiosk and the kiosk to the reception (buy the stamps with the postcards).
Overall a good stay (value for money). for people that want a quiet vacation mixed with an occasional sightseeing trip.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed April 5, 2010

Returning to the amazing city of Marrakech since our first trip 3 ½ years ago we stayed in the splendid Club Sangho in the Palmeraie, the oasis of 150,000 palm trees north east of the Medina or walled City. This was a bit like Walt Disney does Morocco with the swimming pool pure Bedrock from the Flintstones. Nevertheless it was somewhat splendid.

A colleague a year ago had found Club Sangho when she went down to Marrakech on my recommendation and booked it on a hotel booking site. I booked this time on their own website which is all in French. It is nonetheless a strange booking experience as you get a booking voucher but no confirmation email and subsequent emails to the webmaster went unanswered. The only other contact point given is a French call centre number in Paris. This is not the most practical contact point from the UK; what I wanted was a direct email or phone number for the hotel. So I was somewhat nervous when we disembarked at Marrakech Menara Airport early in the morning. We had arranged a transfer directly over the internet so didn’t know what to expect but I needn’t have worried as our helpful driver was waiting with an older model but still very acceptable S-Class Mercedes. Club Sangho is around 10kms away in the Palmeriae and as always it is wonderful to see the passing parade on the way in this most exotic of cities.

When we arrive at Club Sangho we are impressed at the imposing gateway and the avenue lined by King Palms leading to an impressive forecourt and an equally impressive reception in a palatial Moroccan style. Going to the reception desk with my voucher from their own website it was obvious we were not expected and this was the first they knew of us. Nonetheless they handled things well. We were sat down in reception and given a complimentary cocktail. After only five minutes an English speaking member of staff booked us in and we were led by a porter to our room. This involved going through the gardens and the sight which met us was stunning. A triple swimming pool with a cascade and slide surrounded by beautifully tended gardens and behind in the “Bedrock” building another large indoor pool and an extensively equipped Spa and Balenotherapy centre. The rooms are arranged in an arc in the gardens as connected Riad style pavilions with either a terrace or a balcony leading onto internal double height Riad style courtyards with fountains and typical decorative lanterns – the effect is not unpleasant and certainly gives visual interest. Our room was on the ground floor and excellent, traditionally decorated with Moroccan style bespoke furniture a double bed, a pair of bunk beds and a separate bathroom and toilet.

The shakiness of the booking system was illustrated when we went for a stroll in the grounds and the porter who brought us to our room came up and asked us to go to reception. It turned out they had thought our voucher was prepaid as it is mostly French package tourists who come here. No problem and I was happy to pay the price on our voucher, 288 euros for 4 nights’ half board for 2. The hotel is set in 11 ha. Of grounds and there is every facility there for families, tennis and netball courts, football pitches, basketball, a well used boules court and even its own children’s zoo and aviary. We found ourselves having lunch in the snack bar in the grounds which is set in an orange grove. It was a lovely haven and the Moroccan Brochette I ordered was “just so” perfectly done and beautifully presented – a hint of the high standards of the food elsewhere. Afterwards a gentle post prandial stroll through the delightful grounds. One bad feature is the shopping arcade in front of the hotel which is pretty useless. Firstly half the shops were closed or empty and the stock in the ones which were opened was past its sell by date. They are probably astonished that people are not buying their faded dog eared postcards. But the main surprise for hotel shops was that they were not Prix Fixe – You do not expect in hotel shops NOT to have goods priced and to go through the routine of asking a price and being given the rubbish patter “get what you want all together and I give you a good price.” Indeed! We walked away as I’m sure most visitors will; the hotel really needs to sort out this rubbish retail proposition plus vite.

Now when you book half board you are a bit of a hostage to fortune and don’t know what to expect. As we headed towards the double height and palatial Koutoubia Restaurant that night we travelled with no expectation but what met us astonished us. Each and every night of our stay what I can only describe as the evening banquets became the highlight. Each night there was a (different) astonishing display of superb Moroccan cuisine fresh and served over charcoal braziers with chefs on hand serving and cooking specialities, and a superb range of patisserie and deserts. No safe “International” food here but the “real deal” and a very generous deal at that. Even at breakfast you had as well as the extensive buffet a chef freshly cooking omelettes to order, a Dada (traditional female cook) was doing the fresh Moroccan pancakes and another person serving fresh mint teas. You could happily forget about the room and the food makes the Sangho value for money on its own.

Another feature of this hotel is the team of Jeunes Animateurs or organisers who do the poolside activities (as well as exercise classes and a kids club there are free Arabic and cooking classes) and who we got to know over the few days as they were anxious to practice their English but they were also making an effort to include us. They were doing tourism courses at University and this was their practical experience and they were a delightful and hard working group of young people. They would ask new arrivals if they could join them at dinner and make them welcome and fill them in on the activities. They had “events” in the Koutoubia so you might be welcomed to dinner by a cavalcade of bonsoirs and salaams from a welcome line dressed in traditional costumes. Afterwards in the music bar they would have live music and dancing each evening and they would politely ask you up to dance and also involve the children in the entertainment. Most nights there is a Chicago style revue in the hotel theatre which showcases their talent. The girls wear modesty shorts for the routines but it is nonetheless very western and indeed probably more risqué because they feel they can let go protected by their clothing! There is also a shisha café, the Caleche a la carte restaurant and a late night club which is free to residents.

In reception Rachida runs the tour desk and her English is good if you need advice or pointers. They offer a package deal of three day tours to the Atlas Mountains, to Essaouira and to the Medina for 99 euros and she can arrange most other things for you. There is a free shuttle bus (which you need to book) to downtown Marrakech so we never needed a taxi to the Club Sangho during our stay. The Balenotherapy centre offers a full range of beauty and health treatments but it is not cheap, they price up to Paris prices.

So given the location, the standard, the excellent staff and superb facilities, the wonderful food and the included entertainment the Club Sangho is a wonderful Marrakech base and superb value for money by any standards. So why was it half empty when we were there? Well Sangho are a French / North African joint venture with a number of properties in Morocco and Tunisia aimed fairly and squarely at the French family package holiday market, although many Moroccan families visit for weekend breaks. However they are badly missing out on the new budget traveller market of people using the budget airlines to Marrakech (Ryanair, easyJet, Transavia, Atlas Blue,) and people wanting to make accommodation arrangements directly. They need to update the website, have it in several languages, send out confirmation emails and make it easy to use and book. In summary, once you get around the francophone bias, Club Sangho is a stormer of a deal which I would highly recommend to any visitor looking for an alternative base away from the hustle and bustle of downtown Marrakech.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sangho Club Privilege Marrakech

Address: PO Box 1567 | Daoudiate, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#201 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sangho Club Privilege Marrakech 4*
Number of rooms: 324
Reservation Options:
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Sangho Hotel Privilege Marrakech

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