Amid the bustling hubub of Marrackech's labyrinth of dusty streets on a side alley lies a sturdy, studded wooden door.... the gateway to the Riad Kaiss; paradise of calm. From the moment we arrived, everything was perfect in the RIad. We had the warmest, friendliest welcome we have ever received in any hotel, and were sat down in a secluded corner to drink some soothing mint tea. The staff we professional, kind and attentive for the duration of our stay, nothing was too much trouble! We were made to feel truly welcome. The room was beautiful, and decorated with fresh rose petals every day. The toiletries were actually excellent quality, normally I hate hotel toiletries! The Riad itself was a small paradise within a city that never sleeps. The riad square had the calming sounds of water and birds, there were secluded areas to sit, drink and eat, or simply laze and snooze all over the riad. For breakfast, lunch and dinner you had the choice of eating on your private terrace, the rooftop terrace or one of many secluded spots around the rIad. Our first night there, we chose to eat in the main dining room, which took our breath away. We were sat in front of a roaring fire, by candlelight within a grand, intricately decorated room and next to a huge, beautiful doorway which lead to a small terrace overlooking the riad's square- absolutely beautiful! We are both in to our food in a big way, and the food in this riad was cooked to perfection. Whether we ate for lunch or dinner, everything was perfect. Although we chose to explore different foods around the city, I would have happily eaten in this riad every single day!
As part of our honeymoon we had a private meal on our terrace. Whilst we were relaxing in their hammam spa, they decorated our room in preparation for our own private, romantic meal. The staff made such a huge effort to ensure that everything was perfect- and it truly was! We will never forget that beautiful evening. They decorated our room and balcony with petals, from the bottom step all the way to the toilet seat- I have never seen so many rose petals and candles, it was so romantic. They constructed the word 'congratulations' out of foil and displayed it in part of our room, surrounded by more petals and candles, they decorated our terrace with yet more petals, candles and a lovely dinner service. We had a yummy dinner with excellent service.
We would highly recommend this riad if you want a friendly, romantic, calm retreat in a perfect location for exploring the city!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.