We arrived late in the evening and after a short ride from the airport in our pre-arranged car, were met by a porter with a handcart who led us into the streets of the Medina.. after a short journey down narrow alleys, we arrived at the front door of the Riad. As it was my wife's birthday weekend, they had upgraded our deluxe room to a private suite, so we had our own private terrace and a really nice room with four poster bed.
This Riad is a classic - beautiful garden courtyards which are a genuine oasis from the madness and chaos of the souks, and Hajiba and her colleague Hayat were kindness personified.. they were genuinely concerned that everything should be perfect and nothing was too much trouble; and when my wife really had to have fresh strawberries to have with her birthday champagne, a phone call was made by Hayat and they were delivered to the room within 30 minutes.
It's also very well situated for visits to the souks and other key locations; only a few minutes walk from Bahia Palace and the Jamaa el Fna.
Our room was beautiful - traditional furnishings and decorations, and a very comfortable bed where we slept very soundly. We had one problem on our first night when the hot water supply failed to our room, but after some discussion with the night porter (who had tried unsuccessfully to fix it) we were directed to use the Hammam near to our room for showers....
The food was good, well prepared and very fresh and can be had in the dining room or on the terrace. All the staff are very friendly, and make every effort to make sure you have exactly what you need.
Thoroughly recommended - we will be back again when we get the chance and I know that the welcome will be genuine all over again, we feel part of the family now.
- Also Known As:
- Riad Kaiss Hotel Marrakech
- Riad Kaiss Hotel
- Official Description (provided by the hotel):
- Once the harem of the Favourite, Riad Kaiss is one of Marrakech's grandest traditional riads and boutique hotels. Located steps from the Djema el Fnaa on a quiet side street, 9 luxurious bedrooms and suites, spa, hammam, restaurant, cooking classes, chauffeur. ... more less
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