From the moment of booking our stay at Riad Kaiss, we found not only did everything run smoothly, from the driver picking us up from the airport, to the day we left, but Hayat and her team were truly outstanding. We were greeted very warmly on our arrival, (fairly late in the evening), our luggage taken care of, we were given mint tea and made a fresh home-cooked delicious meal. During our whole stay we were treated like royalty, and whatever your wish or enquiry, nothing is too much trouble, and all the staff are friendly and attentive without being intrusive. The Riad absolutely lives up to expectations, it was wonderful to wake up to the peace of the courtyard and the sound of birdsong, and a fantastic place to chill out after a busy day out. We had breakfast and dinner on site and the food was always delicious.
Hayat and her team were brilliant at organizing and suggesting excursions/day's out etc, and the drivers and guide's we had were also extremely good, knowledgeable, friendly and in some cases, felt more like bodyguards, in the busy streets where there was occasionally some unwanted attention. As I was travelling with my Mum, as two lone women these gentlemen Hayat arranged to take us on trips were invaluable.
All in all, we had a fantastic time, had no complaints at all, and were thoroughly impressed with the charm of both the Riad and it's staff. I would not hesitate to recommend this place to anyone. I will definitely be returning some day.