I can't imagine a more beautiful or charming place to stay in Marrakech. The riad is an oasis of calm amid the busy streets of the Medina. All the staff were excellent, especially Hayat, and made our stay really memorable. We enjoyed the fabulous breakfasts on the roof terrace, overlooking the city rooftops with views of the Atlas Mountains, and their homemade yoghurt with honey was the best I've ever eaten; we also enjoyed the cookery course too. We'd definitely go back.

Set in the Medina, the Riad is a delightful oasis of calm within the chaos outside. Without doubt, the staff are the crux of the Riad - friendly and polite. Corporate the Riad is not! It's traditional elegance hides a tired old lady. I chose the Riad because its claim of wifi - (I need to have access to work) - but this did not work. The food was adequate not exceptional and the cost was on the high side when compared to the gastronomy of local restaurants. The cost of the Riads taxi service is exorbitant (they dress it up as a 4x4) being more expensive then London and three times as much as a local taxi. In conclusion I would say the Riad is a place to crash rather than enjoy and the staff are a breath of fresh air in a city where asking someone the time of day is likely to cost you a few Euros!

Riad Kaiss was beyond exception. Hayat provided attentive, friendly, warm service to our family and made us feel at home. From the minute we arrived until the time we left Hayat made our trip special. We travelled with two young children who were fully integrated into the Riad family. All the staff were wonderful and warm. The cooking classes were fantastic, we are now ready to cook at home . The kids made pastries under Majda's guidance while we made dinner. Our rooms were exceptional, spacious, and relaxing. We ate both breakfast and dinner on sight and every meal was wonderful. Fouzia and her team cooked up incredible meals each evening that all of us enjoyed. That Hammam was a great way to end our vacation. The common areas provided all kinds of quiet nooks to escape to and enjoy the magic of Marrakech. The pool was perfect for a cool down at the end of a hot day. It was amazing how quiet life was at the Riad, once outside the doors and around the corner the city was bustling, but the Riad was a quiet oasis. Our children cried when it was time to leave, we all felt so at home it was as though we were leaving family. Clearly we will have to return again!

Stunning traditional Riad with beautiful cool courtyard full of tumbling climbing plants and flowers, stunning traditional tiled decoration and furniture. Roof terraces with small pool and views over the city to the mountains beyond. The staff are very friendly and helpful. If you are looking for a corporate style hotel look else were, If you are looking for a true boutique hotel experience in Marrakech this is an excellent choice. Slightly off the beaten track down a side street, not directly accessible by car/taxi, easy to walk to the main square, or to get a taxi from the end of the street, (your bags can arrive and leave by hand cart). Breakfast is fabulous! So peaceful we slept well.