From the reservation, to the transportation , to the hotel services, we were overly impressed with the attention to detail and customer service from Owner, Eben, and his staff, especially Hayat and Hajiba. Rarely are expectations met, much less exceeded, but Riad Kaiss did just that. They negotiated a fair rate and booked our car and driver from Tangier, met us to help with luggage after hours, fed us a late dinner upon arrival, and treated us like royalty during our stay. We wanted for nothing, and were made to feel so welcome we didnt want to leave. Our suite was beautiful, as was the rest of the riad. A tranquil paradise juxtaposing the busy Marrakech squares . After experiencing food poisoning from a local restaurant, Hayat and her staff had a doctor in our room to treat us within 15 minutes and watched over us like their own families. We have never experienced such great service and caring people as Hayat and Hajiba in 20 years of international travels, and would recommend a visit to this little piece of paradise to everyone.
- Official Description (provided by the hotel):
- Once the harem of the Favourite, Riad Kaiss is one of Marrakech's grandest traditional riads and boutique hotels. Located steps from the Djema el Fnaa on a quiet side street, 9 luxurious bedrooms and suites, spa, hammam, restaurant, cooking classes, chauffeur. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Agoda, Escapio, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Riad Kaiss reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Riad Kaiss Hotel Marrakech