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“very relaxing -but!” 3 of 5 stars
Review of Les Jardins de la Medina

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Les Jardins de la Medina
5.0 of 5 Hotel   |   Derb Chtouka, 21 | Kasbah de Marrakech, Marrakech 40000, Morocco   |  
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25% off room rate
Ranked #50 of 472 Hotels in Marrakech
Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“very relaxing -but!”
3 of 5 stars Reviewed February 3, 2013

The hotel (it isnt a Riad) is very tranquil and a quiet place to relax from the madness of Marrakech. Take a good look at the photos the whole place is in constant shade. The sun only reaches one side of the swimming pool and not on the pool itself.The only other place for sun is on the roof terrace which is fine, but you will have to go down three flights of stairs to order a drink. We had a Sultan room which is the most expensive. we were on the ground floor and had a nice little terrace but no sun. In the morning it would have been nice to sit in the sun with a coffee but it was quite dark although we could see the sun was on the roof. I accept we went at the end of January, but it was 28 degrees and the palm trees are so tall i cant see the sun getting through at any time of the year.
The service is very slow and at meal times you do have to go and get someone to serve you as they dont seem to look out for people who need something.
The breakfast is fine providing you dont want anything hot (not an unusual problem with buffet breakfasts)
The hotel is quite small and i would think too small when crowded at other times of the year.
Everything was exceptionally clean and the staff couldnt do enough for you.
We did enjoy our visit but not the hotel for sun lovers which we are.
Very quiet,pretty central and peaceful.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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Mill Valley, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 22, 2013

This is hotel is BEAUTIFUL -- the rooms are elegant and the gardens are lush and stunning -- you can hardly believe that you are in the middle of the medina. Marrakech can be a little frenetic and this hotel is quite a retreat! We LOVED the heated swimming pool -- it was completely delightful in chilly January.

The service is good, just a little formal for my particular tastes. I really think that they should warm things up a bit. I can not put my finger on it, but after smiling welcomes in Fez and throughout the country, the service here just felt too formal.

The food is good. Dinner was delicious and breakfast had some real high points -- -- I particularly loved the surprise of each morning's freshly pressed juice smoothie -- a deep red beet concoction one day and vibrant green cucumber/kiwi mix the other.

My family much needed the safe oasis this hotel provided. It was actually a perfect transition out of Morocco... I highly recommend this hotel to anyone who wants a strong touch of Euope in their Moroccan vacation. I do also wish that the hotel was a little closer to the square and souks.... )

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

It was really a very different experience at this place. It is incredible. The staff is like a family that makes you feel home. You will only hear "yes" for any request. Briefly, do not hesitate at all to book there.

Room Tip: Ask for a room with a balcony, chimney, and solarium space.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 30, 2012

We had a wonderful two day stay at the hotel. The grounds are stunning and you feel like you are worlds away from the hustle and bustle of the medina. We stayed in the Sultans room as it was our honeymoon and if your budget can afford a splurge, this is the perfect place to do it. The room was covered in rose petals and it includesda private terrace. The night we arrived the hotel had welcome drinks and apps for all its guests. What a treat! It was one of the best hotels we stayed at during our trip to Morocco. Hakim from the front desk was amazing and gave us such personal attention. We really appreciated his help throughout our stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Wickford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2012

It was a wonderful experience to leave the frenetic world of the old town and enter the peace of this hotel. The rooms, food and staff were first class; the staff were not only good at their work but so friendly and helpful. Highly recommended.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 20, 2012 via mobile

A beautiful little hotel at the south end of the Kasbah, close to the Royal Palace and Saadian Tombs. The rooms are tastefully decorated, very clean and comfotable. The bar, restaurant and heated pool are great places to eat, drink, relax and get away from the hustle and bustle of the old town after those long days out exploring. The food is very good- expect to pay about £35pp for three courses including wine. Though there are good inexpensive alternatives nearby, such as the Kasbah Cafe which is only a 5 minute walk away. Overall, this hotel is excellent, the staff very friendly, along with service to match. Only minor negative is the location, which is on the outskirts of the old town and many of the attractions, however if you don't mind walking then this shouldn't be a concern. It's about a 15 minute walk to the main square or a £1.50 taxi ride. Highly recommended.

Was this review helpful? Yes 1
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Seattle, Washington
Top Contributor
130 reviews 130 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed December 12, 2012

The higher end riads of Marrakech are all wonderful. If you are looking to be IN the action, get lost in the old town, etc, stay in a nice raid. This is one of the nicer ones. My only complaint is that on occasion, a sewage smell wafted thru the resort. Hard to know where it came from. But it was a little gross, but hard to know whether to blame the hotel or not in this region.

In the heat of the summer, the pool wasn't very deep so it wasn't very COOL. Was kinda hard to cool off when the pool was 96 degrees.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Jardins de la Medina

Address: Derb Chtouka, 21 | Kasbah de Marrakech, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Marrakech
#23 Luxury Hotel in Marrakech
#29 Business Hotel in Marrakech
#38 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Les Jardins de la Medina 5*
Number of rooms: 36
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Also Known As:
Les Jardins De La Medina Hotel Marrakech
Jardins De La Medina

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