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“Lunch/drinks near our riad” 4 of 5 stars
Review of Les Jardins de La Koutoubia

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Les Jardins de La Koutoubia
5.0 of 5 Hotel   |   26 Rue de la Koutoubia, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #177 of 461 Hotels in Marrakech
London
Top Contributor
112 reviews 112 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
97 helpful votes 97 helpful votes
“Lunch/drinks near our riad”
4 of 5 stars Reviewed July 7, 2014

Very lovely place - nice staff, good quality and not too expensive food and drinks. Had lunch and drinks here a few times as our riad around the corner was tiny and didn't really cater much for that. I would stay here next time because the location is great and you don't feel ripped off. Very clean, very lovely.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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732 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Santa Fe, New Mexico
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 29, 2014

This is a great hotel in a great location.
Inside the hotel there is an aura of serenity and tranquility - but walk, literally, a few paces along the street outside and you are in the frenzy of the Jamaa el Fna and the Souks.
We stayed at this hotel for 4 nights in June 2014 and were fortunate enough to be upgraded to one of their mini-suites - which was wonderful. However, we also looked at a couple of their standard rooms and these were also great looking rooms - all a little different and all with characater and charm. The hotel staff were mostly very friendly and very helpful.
We ate in the (Indian) restaurant on the roof of the hotel one evening and the food and service there were also excellent.
The hotel has 2 swimming pools - a large one in the centre of the quadrangle formed by the hotel buildings and a small one on the roof of the hotel. Both were well maintained and clean and neither of them were very busy.
Two small criticisms
1. Despite the numerous settings on the control panel in our room, the air conditioning operated in only two modes - either full power or off! Hence the room was generally too hot or too cold.
2. The hotel reception forgot to pass on the message from our travel agent advising that our departure flight was delayed - until I approached the desk to inquire whether it was normal for our transit bus to be so late.
Notwithstanding the above, this is a great hotel and I recommend it to anyone who is visiting Marrakech - although the serene and tranquil atmosphere might not work so well with boisterous children.

Room Tip: No harm in asking for an upgrade to a mini-suite.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 27, 2014

Very surprised to find such excellent service together with really nice people and cannot fault any point about the stay at this hotel The location could not be better, allowing access to all attractions. Good food in the French restaurant, and the snack bar plus excellent breakfast choices and no rip offs anywhere.

Room Tip: Beautiful large room on second floor overlooking the courtyard and swimming pool .
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heerhugowaard, The Netherlands
Top Contributor
65 reviews 65 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed June 23, 2014

Our experience at this hotel inside the medina was amazing! If you are looking for a more authentic and intimate Moroccan experience I highly recommend it over a more westernized hotel in the "new city". You get more cultural experience and save the need to taxi it everywhere.
The building itself is a beautiful historic structure with equally breathtaking, traditional architecture. The hotel décor is very warm and inviting, and full of Moroccan antiques. We especially loved the daily fresh rose petals arranged around the pool of the hotel, and across our room at check in. From the moment we set foot on the property until the moment we left, the staff was friendly and attentive to our every need always addressing us by name. I sensed a genuine sincerity to ensure we had a wonderful, overall experience.
Les jardins has its own restaurant with culinary quality and were typical Moroccan staples and very delicious, so bring a hearty appetite. You can either dine in the restaurant, in your room, or on the roof terrace which has breathtaking views of the city, including an occasional passing stork, and great views of the Atlas mountains in the distance. The hotel also has a beautiful pool and spa area. We highly recommend the Hammam bath with massage! Very affordable and very pampering!
The location is perfect! It sits near the medina so you get real cultural immersion. Here you can hear the sounds of typical Moroccan day-to-day life, children playing, and even the daily prayers conveyed over loud speaker from the nearby mosque. Just steps outside the hotel door are the markets where you can by the freshest, spices, fruits, veggetables and meats! You can also buy fresh teas, olive and argan oils, pottery, beautiful fabrics & leathers, and pretty much everything else under the sun at the nearby souks. The freshness of it all, the bartering for price, the interesting mix of English/Arab/French languages spoken, the masses of the people, and volume of passing motorbikes and horse/donkey drawn carriages can all be a bit intimidating at first but it’s all part of the experience. If you prefer to dine outside the hotel, you’ll find a good selection of restaurants nearby, and the famous Jemaa El Fna square is only a 5 minute walk away, where you can shop, dine, watch the shows including snake charmers. If you decide to leave the Medina, it’s also very easy to walk a few steps in the opposite direction and hit the new city.

So, if you are looking for an intimate and authentic Moroccan experience where you can feel safe, well catered to with wonderful amenities and staff at your service, and a host of sight-seeing options just steps away from your doorstep, we'd highly recommend the Riad Kniza!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed for 3 nights in a deluxe room. The beds were extremely comfortable and the room cleaned twice a day. The 3 restaurants all served delicious food and the pool looked very inviting although we didn't have time to test! This is a haven in the middle of a bustling city. The medina is on the door step and very safe to walk around at night had no problems 2 women on there own. Definitely recommend a visit.

Room Tip: room 125 is right next to the lift and is nice and spacious for a couple
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilton, Connecticut
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 12, 2014

My wife and I went to have dinner at the Indian restaurant on the roof. The dhal was very badly made. We are Indians and know Indian cooking. Moreover, we eat at Indian restaurants in New York City often and are familiar with Indian food as served in restaurants. When I complained the owner curtly said," if you don't like the food you can leave, there is the door". I was shocked! We left and went to the reception and asked to speak to the hotel manager. The staff were resistant to calling the manager. When she came on the phone she was unhelpful and said she would speak to me the next day if I came by.
I am outraged by the conduct. The hotel has a nice ambience but the food and service will guarantee you a miserable experience. Dr. Ramaswami, USA

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 10, 2014

My husband and I visited this hotel for one night in June. It is a quiet, clean and charming place in the middle of bustling Marrakech. The room is quaint and clean, the pools are well-located and well maintained, the restaurants and spa were very nice. The hotel offers a quiet ambience for those looking to relax. The service at the reception was a little bit iffy- not what you would expect from a 5 star hotel. Overall a good experience but not as luxurious as we had hoped.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Jardins de La Koutoubia

Address: 26 Rue de la Koutoubia, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#38 Business Hotel in Marrakech
#68 Spa Hotel in Marrakech
#71 Luxury Hotel in Marrakech
#80 Family Hotel in Marrakech
#121 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Les Jardins de La Koutoubia 5*
Reservation Options:
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Also Known As:
Les Jardins De La Koutoubia Hotel Marrakech
Jardins Koutoubia Marrakech

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