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“A perfect oasis in Marrakech for chic families...” 5 of 5 stars
Review of Les Jardins de La Koutoubia

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Les Jardins de La Koutoubia
5.0 of 5 Hotel   |   26 Rue de la Koutoubia, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #174 of 462 Hotels in Marrakech
Luanda, Angola
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“A perfect oasis in Marrakech for chic families...”
5 of 5 stars Reviewed April 19, 2014

We arrived at the hotel for three days, in between our tour of many Moroccan cities, including the Sahara desert. WE LOVED IT. We felt chic, we felt cared for, particularly as we traveled with our 6 yr old daughter who was cared for by everyone there. Had awesome meals in the restaurant by the pool, try the salmon. We also loved our breakfast in the Moroccan room. We also loved the piano bar (even our daughter had something there!). The front desk staff are the very best you can find. They helped us find a Spanish-speaking guide, who took us everywhere inside the Medina (the tanneries, and the silk souks are just amazing!). The room was outstanding (and they upgraded us so that our daughter could have her own bed). Perhaps the only thing we did not feel was 5 stars was the international restaurant (then again, my husband is a Chef de Cusine, hard to please). Otherwise I highly recommend the hotel for families. You can walk and shop all day, and come back and feel like royalty. Will go back with the family once our son graduates college! Oh...I forgot, the SPA...had an amazing body rub, and my daughter and I had did our hair there. Great value!

Room Tip: Ask for the rooms in the back of the hotel, the new part of the hotel, they are secluded, and you ca...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
germany
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2014 via mobile

The only good thing was that the hotel is very central located.
Service was very slow and rude especially the pool boy and at the reception.
Tv and shower were broken.
Food very bad quality.
Extra pay for using spa and restroom
Pool was dirty
Wifi did not work properly
Rooms very noisy
5 star hotel? Ridiculous! Absolutely not worth the money!

  • Stayed April 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed at this hotel with or kids and we all had a great time. It is an easy walk to the souk and he main square with snake charmers, etc. also very close to the Kotoubia mosque (so close the morning call to prayer woke me a couple of times). He hotel used to be a palace, and is beautifully arranged with a gorgeous courtyard and pool in the center. We all loved the fruit filled breakfast buffet.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2014

Beautiful hotel, and really great location to get to the souqs. The upstairs pool is charming and catches the sun with views of the mountains and the koutobia. Our room (136) was in the corner which even though it faced the main road was very quiet. Our tv didn't work when we first arrived but they soon fixed that. Only complaint is that there's was no wifi signal in our room.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 2
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Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 28, 2014 via mobile

Some as a couple both 30, this was a different hoilday for us other than Ibiza!!!
So I wanted a hotel that had good reviews as wanted to feel slightly safer if u get me.

The hotel was so beautiful, all the staff were so polite and couldn't help more.
Emailed the hotel before for transfers from the airport, they were there holding a card. Charged 100dirhams each. Worth it. And took us back to the airport ?

We loved the pool rooftop, the snacks were lovely, and served so well.

We went quad biking for the morning once, booked it via a little shop on the street , was one of the best experiences I've ever done would defo recommend it. It lasts for 3 hours.

We went to what they call the "new town" about 5mins away in a taxi for 50dirhams.
Basically it has newer shops and resturants. Ate at a place called mamma Mia's was lush and went to the sky bar this was so good. Had some old schoo fab songs and shisha. Defo worth a visit.

The souks are a must see the only day to really visit them is a Tuesday. Can get lots of spices.

They are some genuine good fake converse, don't look any different from the real ones.

We went to le blue hammam spa, was there for 3 hours, proper traditional exfoliation, massage, pool defo worth a visit to one of them there are a few.

The mosque is over the road, beautiful building, even the sound of the prayer calling was so peaceful.
You very hardly get hassled, not like Egypt or Turkey, much more calmer and hassle free.

This hotel is more of the more pricer hotels, but it's defo worth the money for the location, safety, atmosphere and the knowing u have a nice place to stay.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 3
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Nottingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 20, 2014

This was a beautiful hotel. Yes if you look closely its a tad tired but this really doesn't matter. It has a lovely feel.

The room was beautiful and its very romantic to have rose petals and fresh roses on your pillow everyday. It did make you feel special.

The Piano Bar was great, the staff were friendly and were attentive remembering what you liked to drink and even where you liked to sit!

We ate in all of the hotels restaurants which were ok the best place to eat was the lunchtime restaurant by the pool. The staff were great and very attentive.

We both had spa treatments and the pool and facilities were lovely. Although my first massage was slightly rough - I was left with bruises! However the pool and Hammam was great.

Position of hotel was great and we are planning to go back.

It was a lovely relaxing holiday.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
114 reviews 114 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 16, 2014

I have stayed in Marrakech several times, but always in large 5 star corporate type hotels. This hotel was a really pleasant change, it was charming, if a little tired around the edges but it did not loose any points from me for this.
Reception and concierge staff were extremely helpful and went the extra mile to please. It was a real oasis away from the madness of the surrounding area being 2 minutes from the main square.
We had a patio room, this was spacious with a desk and stool plus a settee and 2 easy chairs, it felt like a mini suite. Bed and bedlinen were excellent and it was a nice touch with the different arrangement of petals each evening. I also liked the fact that every morning on returning from breakfast our room had been serviced. The bathroom was enormous with bath and separate large shower, however, the toiletries were not very good - pity considering there was a spa in the hotel.
Breakfast provided a good selection of hot and cold dishes with freshly made omelettes/eggs and a pancake station. I did not tire of it for the 6 mornings so it was definitely of an OK standard. The waiting staff were attentive and coffees reordered efficiently.
The loungers and the pool area, I a not sure would work so well if the hotel was busy as one side never got the sun. Loungers were very comfortable and the pool service was fine.
We ate lunch each day in the poolside cafe which was excellent - a good range of dishes, well cooked and served by really pleasant staff.
It gave us exactly the winter sun break we were looking for and I will certainly stay here again.

Room Tip: Choose a patio facing room they are quieter.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Jardins de La Koutoubia

Address: 26 Rue de la Koutoubia, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#67 Spa Hotel in Marrakech
#70 Luxury Hotel in Marrakech
#85 Family Hotel in Marrakech
#121 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Les Jardins de La Koutoubia 5*
Number of rooms: 72
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Also Known As:
Les Jardins De La Koutoubia Hotel Marrakech
Jardins Koutoubia Marrakech

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