I would agree with previous reviewers that this is not really a 5 star hotel, more like a 4 star. It just doesn't have quite the luxury and attention to detail that I would expect for 5 star, although some rooms are better than others. We had two rooms for our party of five which were next door to each other. However the room my parents were in had a terrible smell (a recurring theme on reviews) and they had to complain. They sent up the maintenance men and the smell got better but then recurred. In the end they moved my parents to what was a much nicer room but over in the annexe by the Relais de Paris restaurant. Lovely room but to get to it you had to go out of the hotel and down a short alley so they were miles away from the rest of us. We gathered from speaking to the public relations lady at the hotel that problems with smell are not uncommon. So if you have a problem I would suggest you just raise the issue with reception straight away and ask to be moved.
So saying, this is still a lovely hotel and it's like a tranquil oasis when you come in from the city. It's so convenient for the square and for that reason if no other I would definitely consider it again. Breakfast was lovely, loads of choice, and we always found the staff to be friendly and helpful. We were there with two children and it was great to have so much space inside the hotel complex where they could safely roam, and also things like the heated pool and snooker table.
Ate at the Moroccan restaurant at the hotel on the first night but this was expensive and the food was much less good than that which we had at the Marrakchi restaurant off the main square on a later night. Also the Imlil snack bar is really expensive for what you get.
All in all, a lovely hotel but don't quite expect 5 star. Well worth considering though just for the amazing location.

A beautiful hotel in an excellent location. Staff were friendly & helpful and very calm which was welcoming when coming in from the frenzy of Marrakech. Our room was large and beautiful, a bed was ready for our daughter as requested.
We ate in all 3 restaurants and the food was very good. The pool on the roof terrace is heated and we swam here. - the indoor pool is only free if you are using the spa.

Having been here before 2 years ago I was very pleased to find it again and just as we remembered it.
A group of 8 of us ended our busy day and hussle round the night market and souks here for a lovely cocktail or 3. The Piano Bar was our destination and was pleased to see the sane chap playing along to his backing tracks and singing a range of songs. He really enjoyed us dinging along with him and applauding him at the end. Some bum notes and words missed but it added to the fun. The waiters give excellent service and make very nice cocktails and table snacks always served. These are hotel prices though so be careful how many you have. It's a lovely looking hotel and seems to be a well kept secret as not very busy bearing in mind most restaurants in the area do not serve alcohol ad in sight if the mosque. It's just off the main square so hardly any walk at all. There are cabs available outside which is handy. It was great to visit again.

Having spent the day wandering around the dusty and noisy ( yet brilliant) medina and markets then this hotel bar has just what you need. The piano bar is a dark oasis offering " cheesy" piano music alongside a menu of cocktails and beers. The staff were very friendly and the atmosphere relaxed and refreshing. Sit back, relax and accept it for what it is