Been to N Africa before and love to be in the centre but that can be overwhelming. We didn't want to stay in the more soulless new area though and this hotel turned out to be perfect. It's a 5 minute walk from Jemaa El Fna and the sights and sounds of the city but once you go in it's an absolute haven. We were upgraded to a suite in the new part, which was huge, spotless and beautifully decorated Moroccan style- there was even an indoor fountain and rose petals were put everywhere. Sheets changed daily and service across the board was polite and very smiley. There are 3 restaurants- we were half board and it was a very good deal. Few issues for a vegetarian coeliac but I had a lot of omelettes and veggie tajines, Indian restaurant was particularly good too. We had great weather for Jan and the heated pool on 3rd floor was a blessing as was the Clarins Spa. We did a couple of trips with a guide via the hotel which were just us so pretty laid back- 2 long days, 1 into Atlas Mountains and 1 to Essouiria. They were good value and well worth the drives which were in very comfy 4 wheel drives. Loved the souks as ever and also the Marjorelle Gardens and a day of tombs, storks and palaces- got lost but no-one anything but helpful. I reckon there is far less hassle then 10 years ago and people are just trying to make a living. A lot of smiling and polite thank yous go a long way wherever you are in the world. Did but some great bargains from tin makers square too and fabulous week away at miserable time of year.

This is the place to stay in Marrakech. The location is fantastic--just away from the main square and great food, shopping and sites. In addition, the property is totally private and absolutely gorgeous. The staff if fantastic--very helpful and friendly with kids and grown-ups alike. This is a good choice for families with the wonderful restaurants in house and 3 pools but it's not overrun with children and I'd definitely head there for a romantic stay as well.

the hotel was beautiful. its a real get away from the busy streets of marrakech. the staff are friendly and helpful. our room was the mini suite and had a view of the patio- definitle would recommend this hotel to anyone

the hotel has three restaurants- indian on the terrace, morrocan and french on the ground floor. we went to all of them and found the food lovely. in fact there was some entertainment when we went for dinner at the morrocan restaurant- with a pair of men playing what im guessing was native music (think guitar and drum) and a bellydancer also made an entrance- i would reccomend that the hotel make this a "bigger" thing. as we really enjoyed it.

we also visited the spa and had a pedicure done- the staff were really helpful and did a good job

overall a good solid five star hotel, worth the money

Tripadivsor said it was good, but that is understated.
Could not fault it, every thing was perfect.
Had 3 pools!!!!!
Wonderful spa, bar and staff.

We had Our room upgraded....wow!!
We had rose petals on the bed and in the bathroom every day.

Can highly recommend.
We booked this trip with expiadia and the price was amazing for a 5 star hotel.

Would recommend to anybody.