I have been dreaming of staying in this place for at least 10 years, and look at the beautiful web site every time with envy. We decide to go to Marrakech for 10 days, 6 at the wonderful Riad Sultana, 2 at Kasbah Tamalot and 2 at Palais Rhoul.
We arrived in the morning in an dirty, broken, up side down place, with no boding to welcome us, the swimming pool was empty (which is the central point of the palais)...it was such a shock I was almost crying and just wanted to get out of there.
We decide to stay, did not really know there to go and not happy with the other option offered to compensate.
We stay in a berber tent wich was quiet nice... with a bassin and a fire place.
The service is less than average. The owner is not interested at all by the guess or at least by us.
The price are all in Euros and more adapted to Saint Tropez than Marrakech.( I cannot really complain as we did not paid for any extra as a compensation for the disaster of our arrival)
To be positive: we had some nice meals, I really enjoy the Lamb shoulder and we really enjoy the Hamman which was a real experience
November is not the busy season, most of the hotel in la Palmeraie are empty . The Palais Rhoul was empty and very cold. As they was only 5 others guests they did not bother to light all the fire place in the restaurant and I had to call several time to have the fire in our tent.
The hotel has been privatized for couple of day for a pre wedding party and they were just not ready to receive other guess which they should have told us, we could have stay the all day in the high Atlas and avoid all the trauma... we should never have seen the place in such a mess
The charm, dream and magic have been broken.
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- Also Known As:
- Le Palais Rhoul Hotel Marrakech
- Le Palais Rhoul And Spa
- Le Palais Rhoul Marrakech
- Palais Rhoul