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“An excellent hotel to stay in the heart of the city” 5 of 5 stars
Review of Nassim Hotel

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Nassim Hotel
4.0 of 5 Hotel   |   115 Bd., Mohammed V, Gueliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #238 of 463 Hotels in Marrakech
Weymouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“An excellent hotel to stay in the heart of the city”
5 of 5 stars Reviewed November 17, 2013

This is my 3rd stay at this hotel and I was pleased to see the rooms have been modernised to a high quality which was very pleasing.

The rooms are spotlessly clean, the bed was very comfortable. The bathroom was impressive and very roomy.

The hotel is well located in the modern district of Marrakesh and it takes 20 mis to walk to the main square. You are never far from all the lovely paces to visit. We had a great 4 day stay.

We were on a full board basis and the dinner was great. The breakfast was adequate but I would recommend you don't leave it until late as the buffet is pretty bare by 9.30 when we went down. The evening tagine was superb.

What makes this hotel is the staff. They are absolutely wonderful. The guys on reception made us feel very welcome and were so helpful when you asked or advice. The waiters in te restaurant were so lovely and would o all they can for you. Even the hotel director is a star and I was impressed at he much he cared about his guests. Te staff and management are 5 star!!!!! Well done to you all and thank you for making my sty to or of my most favourite cities in the world so wonderful yet agin.

I would definitely recommend this hotel to anyone and will be back agin for sure

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassim H, Directeur général at Nassim Hotel, responded to this review, January 15, 2014
We were delighted to learn how much you enjoyed your stay with us. Your Kind comments have been shared with our hotel staff and are greatly appreciated. We value your patronage at our hotel and look forward to welcome you on many future occasions.
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55 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, England, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 1, 2013

Myself and a friend were here for a four night stay. Was a generally good experience, comfortable beds and good working shower. The shortcomings of the room was that we asked for the air conditioning to be turned on (it was October but still in the late 20s), and we were told that they had stopped the use of air conditioning and could only turn the heating on! We just about survived without it but I think the hotel needs to understand that to the English, late 20s is still very hot and we need air conditioning.

The reception staff were friendly and spoke relatively good english. They gave us a map of the city and pointed out the main tourist attractions.The wifi was only in the reception but we didn't find this to be a problem.

The breakfast was reasonable and we liked the fact that fresh crepes were made for us.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassim H, Directeur général at Nassim Hotel, responded to this review, January 15, 2014
Google Translation
Nous sommes ravis que vous ayez passé un agréable séjour dans notre hôtel. Vos commentaires nous encouragent à poursuivre l'amélioration de la qualité de nos services et nous apprécions beaucoup l’intérêt que vous nous témoigniez.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.
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Jeddah, Saudi Arabia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 28, 2013

This review is just for the chesterfields pub in the Hotel Nassim. This pub looks brand new with high end finishing of the wood and the comfortable furniture on the inside. This isn't much of a sports pub so they don't have big screens showing live sports or anything. they had a nice outdoor sitting area near the pool to enjoy drinks. I enjoyed an England qualifier here while on my vacation.

Stayed October 2013, traveled solo
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Nassim H, Directeur général at Nassim Hotel, responded to this review, January 15, 2014
We would like to thank you for your kind comments and to congratulate you for the England qualifier.
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Guildford, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 7, 2013

After a long journey from Meknes the comfort and friendliness of this hotel was very welcome. The room although quite small was very comfortable and clean. The compact bathroom could have done with a bit of updating but was very clean and met our needs for a two night stay. The staff were very helpful and friendly both at reception and in the restaurant. The dinners on both nights were very good, probably the best of our tour of the Imperial Cities of Morocco, and the buffet breakfast was perfectly satisfying. If the rooms had been a little bigger and there had been more choice for the breakfast I would have rating the hotel 'Very Good' all round.

Room Tip: I think the rooms are all the same so it doesn't really matter. Maybe a room overlooking the int...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassim H, Directeur général at Nassim Hotel, responded to this review, October 28, 2013
We were delighted to learn how much you enjoyed your stay with us. your kind comments have been shared with our hotel staff. your supportive interest is greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2013

The rooms are uncomfortable., wi-fi in rooms is non-existent. Wi-Fi is only available in the very small reception area which only has seating for about 6 people and seating is quite often taken. The breakfast is average and choice is limited. The hotel is very alert when it comes to taking goods that may be eaten, or drunk, to your room. The hotel forbids this practise and even bottled water bought outside the hotel is not permitted.The television channels are poor in choice, only French and Moroccan channels apart from the dreadful BBC World news channel - this will drive you insane. Beer bought a the very smoky bar will set you back £4 a pint. If you use the hotel just to sleep in it's not bad but overall the facilities offered are non-existent or very poor.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassim H, Directeur général at Nassim Hotel, responded to this review, September 18, 2013
First of all, we are not a 5 star as mentionned on the title of your comment but a 4 star
Secondly, your stay was on april and your review made on mid september!!!!!!
Concerning bringing food and beverage into the hotel, it's quite normal that it's forbidden by the law and by us. it's like if you're going to a restaurant with your food and beverage.We are not a apartment hotel.
For information, we have a restaurant and a 24H room service but maybe you don't take in consideration those facilities.
The price of a beer it's 25 morroccan dirhams (less than 2 euros) and not 4£ as mentionned.
our lobby is not small at all as mentionned bearing in mind that we have 52 rooms and can take more than 20 persons.
We are very open to the critics in order to improve the quality of our services but please be fair.
However, we are pleased that you found the room to your satisfaction.
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Alcala de los Gazules, Spain
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 15, 2013

I only stayed there two nights on a tour and although the room was clean and tidy, it was uncomfortable. Not enough light to read by, no light over the bathroom mirror, cramped, and although there's a TV, there's no way to sit comfortably on the bed to watch it.

There are two semicircular chairs and a low coffee table but the chairs are really uncomfortable and you can't sit in them and use the coffee table for anything. The aircon didn't work very well at all and the shower was mounted on the wall to produce a stream well below head height.

On the positive side, the multi-lingual staff were very good and eager to please, and the restaurant food was fine.

OK for a night but any longer would have been too uncomfortable.

Room Tip: Make sure you check the fitting and that everything works before you accept the room.
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  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassim H, Directeur général at Nassim Hotel, responded to this review, October 29, 2013
We are very surprised by your comments.
Firstly, our hotel has been renovated in 2012 and the armchairs are brand new and we pay attention for their ergonomie.
Secondly, the area is about 38 square meter which is over the average of our category(4 stars).
Thirdly and concerning the light, we have wall lamp on each side of the bed...
Fourthly, you wrote that there is no way to sit comfortably on the bed to watch TV????(no comment)
Fifthly, the shower is adjustable and you should have called our 24hours maintenance service or the reception to fix it if you had a problem with it .
However, we are pleased that you found some services to your satisfaction.
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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 31, 2013

It is my third visit to the Nassim Hotel, and really nothing to say more that its the perfect price/quality/location in Marrakesh.
I start to now the employees which make it even better.
The Hotel is clean, the rooms have been renovated lately and the barmans offer me now kree drinks :).
I just think that if you have a normal budget and wants to enjoy all of Marrakesh, it is a perfect spot.

Room Tip: Ask for the rooms with the view on the pool. If you get the corner room even better.
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassim H, Directeur général at Nassim Hotel, responded to this review, October 28, 2013
I would like to thank you once again for your remarks which allow us to constantly improve our services. your supportive interest is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nassim Hotel

Address: 115 Bd., Mohammed V, Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#96 Luxury Hotel in Marrakech
#97 Spa Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nassim Hotel 4*
Number of rooms: 52
Official Description (provided by the hotel):
Renovated in 2005, this modern 5-star city hotel comprises 51 rooms. A true hotel of charm, associating the modern architecture, the noblest materials and the know-how of the best craftsmen of Marrakech, Nassim combines sophisticated comfort and traditional decoration. Centrally located in the modern district of Marrakech, Gueliz, this hotel lies just a short distance from the Jemma El Fia palace as well as a selection of other top sights. ... more   less 
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Also Known As:
Nassim Hotel Marrakech

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