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“Les Deux Tours - paradise in a wonderful garden!” 5 of 5 stars
Review of Les Deux Tours

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Les Deux Tours
5.0 of 5 Hotel   |   Douar Abiad BP 513 | Circuit de la Palmeraie, Marrakech 40000, Morocco   |  
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Ranked #110 of 461 hotels in Marrakech
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Les Deux Tours - paradise in a wonderful garden!”
5 of 5 stars Reviewed November 22, 2013

This beautiful hotel is perfect for families with children, as not only is there a really gorgeous garden to explore and a wonderful swimming pool, but the staff are gentle and welcoming (and remained so even after there was a complaint from guests below us about activity in the morning - tip to hotel: do not put childless couples in rooms beneath children!). The rooms have a simple elegance which feels both exotic and comfortable and the breakfasts on the terrace were a treat.
The hotel is quite far out of town and one drives through the Palmeraie, a famous grove of thousands of palm trees, to reach it. After a day spent in the medina it is an enormous relief to return to green lawns, olive trees and harmonious buildings scattered around the gardens. However I think this hotel is more to be recommended as a place to come and spend a relaxing holiday rather than as a base for exploring Marrakech. But we would go back any time!

Stayed October 2013, traveled with family
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412 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Derby, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 19, 2013

Les Deux Tours really is an oasis in the date palmerie on the fringe of Marrakech. After a day in the bustling souk, returning to the hotel brings a sense of calm and relaxation. We stayed in suite 11, which, as with most of the rooms it seems, is reached along a twisty path, through a little gate, up some steps and round a corner! Until you go to the restaurant or pool, you almost think you're the only guests there. The menu is good and the food is excellent... dinner in the restaurant, lunch on the patio, breakfast on the terrace were all lovely and served at just the right pace by attentive and smiling staff. I think breakfast was available for about three hours, and then the patio bar was open all day until about 6pm. There are two sittings in the restaurant, the second at 9pm is less popular, whilst the first seems to get booked up. We tried the red, rose and white house wines and all were delightful. Being Morocco in November, the evenings were chilly, so the radiators in the room, making it nice and cosy, were appreciated. There was plenty of piping hot water for a good soak in the bath, and thick robes for snuggling up afterwards. Unsurprisingly, English speaking TV channels are limited to CNN and BBC World News, but Wifi was effective and free. The hotel offers a free shuttle bus to and from town at certain times, and you can also call them to collect you later in the evening, costing about 150 DHS. Around the pool are padded loungers and umbrellas, with towels provided; the pool itself is long enough to stretch your muscles and really swim to exercise, if you feel so inclined. Overall, a simply beautiful place.

Room Tip: We had suite 11. Huge bed, two enormous balconies, access to a separate small pool (too shady to use...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 2, 2013

This hotel is chic understated beauty in what can be a very hectic part of morocco. We travelled here with our nine month old baby and it has been soo easy and pleasurable. The staff have been excellent. Yes breakfast doesn't really seem to start at seven thirty but the main food is out and staff sort out things fairly quickly. We stayed in pool suite two which is beautiful and had an orangery at the end of the pool. The food is good but not to blow your socks off.
The staff are v good with children. We agree that the evening dinner starting at seven thirty is a little child unfriendly when so many come here. But lunch is served til six pm!! So there is an alternative and there is always room service!! You can get taxis from the hotel with baby seats but couldn't find a high chair for dinner time. We had a couple of minor issues with our room which is to be expected being in a desert and an old building but as soon as we reported the matter it was sorted immediately.
The only noise was that coming from the murano the hotel opposite which our manager tried on a couple of occasions to stop but seemingly to no avail as I sit here now listening to the thumping inane music. At least he tried though.
If you are coming to Marrakech with or without children I would highly recommend this hotel. It is beautiful and the staff have ensured a very pleasurable stay. Remember to get them to heat your pool for you

Stayed November 2013
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Neuss, Germany
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2013 via mobile

Reading the last comment on this hotel I have to admit that I do not agree. I have been staying here for two weeks already and shall stay for 3 more days, and everything is just perfect. The staff is very warmhearted and reactive, and always nice with children. I saw several times that parents were ordering the correct food for them outside the menu with no problem at all.
The manager is always available to solve the little problems which might occur. Also I have the feeling that being in lovely Morocco means staying in North Africa, where time is not money, but a means to relax.

Stayed October 2013, traveled solo
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Bray on Thames, United Kingdom
Top Contributor
115 reviews 115 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
158 helpful votes 158 helpful votes
2 of 5 stars Reviewed October 29, 2013

The rooms are nice. The pool is nice. The food is nice. The service is extremely slow. A quick lunch can involve over an hour before any food hits the table. This might be plives and bread whilst you wait longer fir what you ordered. In the evening the earliest table is 7.30pm which means you will finish a two course meal atcabout 10pm. This may seem typically french but is hardly familly friendly. Also the evening menu has one answer for kids, pasta. Best option for kids at lunch.....pasta. I am fed up of waiting hours to finish a simple meal with my kids. This service is possibly the worst I have ecperienced.

Stayed October 2013
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013 via mobile

We booked a premium suite as this was our first holiday with our 1 year old son. The room was very large and tastefully decorated in a traditional Moroccan style. The staff were the best we have experienced on our extensive travels. Far exceeded our expectations. They were very good with our son and nothing was too much trouble. We would recommend the spa as the massage was very good. The food was good although after 5 days it would have been good to have more choice. We were not sure what to expect from Morocco but had the most wonderful time in a piece of paradise. The hotel is perfect in location. Only 10 mins into the Medina which is very busy and worth visiting for the exotic flavours, smells, colours etc. We will certainly return and to this hotel. Thank you to all at Les Deux Tours!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limpsfield
Top Contributor
54 reviews 54 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 17, 2013 via mobile

Stayed for 3 nights and overall enjoyed our visit. The food although expensive was good and the pool was lovely. However, against that, the bedroom was too small for the size of the bed and there was no shower. Also, the pool was inundated with flies.

My main complaint was the breakfast which was advertised from 7.30. We arrived at 8.00 and had to go to the kitchen to find anyone. The orange juice had not be squeezed the was no milk, whilst the cooked breakfast was nowhere to be seen! It took an hour for them to get going. Very poor service. Also beware of the taxi charges. Every attempt is made to overcharge you.

However, I would recommend the hotel but they just need to get their act together over a couple of things.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Deux Tours

Address: Douar Abiad BP 513 | Circuit de la Palmeraie, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Luxury Hotel in Marrakech
#45 Family Hotel in Marrakech
#97 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Les Deux Tours 5*
Official Description (provided by the hotel):
Dans la palmeraie de Marrakech, immergé dans le vert d’un domaine de près de trois hectares, avec des maisons privées, jardins andalous, bassins et fontaines...Les Deux Tours résiste aux temps et aux modes en proposant aux voyageurs épris de beau, de bien et de bon, une parenthèse hors du temps.Voûtes, arcades, patio, alcôves secrètes, zelliges colorés, murs en pisé, et murmures des fontaines... entre ombre et lumière, on retrouve aux Deux Tours toute cette atmosphère emprunte d’orientalisme qui fit les belles heures de Marrakech. ... more   less 
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Also Known As:
Les Deux Tours Marrakech
Les Deux Tours Hotel Marrakech

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