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“Beautiful Moroccon Experience” 5 of 5 stars
Review of Jnane Tamsna

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Jnane Tamsna
5.0 of 5 Hotel   |   Douar Abiad | La Palmeraie, Marrakech 40007, Morocco   |  
Hotel amenities
Ranked #160 of 462 Hotels in Marrakech
San Francisco, California
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Beautiful Moroccon Experience”
5 of 5 stars Reviewed October 29, 2013

I spent a week for a culinary and cultural experience of Marakech at Jnane Tamsna. I was with a group of 18 so I was able to see a number of different rooms offered by the hotel. They were themed and lovely. I stayed in the Persia room with another person, the rooms were large beautifully decorated and each grouping of units had a swimming pool. The hotel is somewhat remoter for the city center of Marakech so the a number of meals were at the hotel. The food was delicious and authentic Moroccon cuisine. The staff was very gracious and the accomodations included a lovely breakfast each morning. The culinary classes were great fun. Our final evening was a candlelit dinner out of doors.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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214 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Hoboken, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

We just returned from a 5 day stay at this beautiful oasis. It was so nice to be away from the craziness of the medina and be able to enjoy the tranquility of the Palmerie. Meryanne, the owner, and her staff were so friendly and accomodating. We had massages in our room, relaxed by the very private pool and had amazing meals here. The staff had wonderful restaurant recommendations and we were easily able to get back and forth to the medina when we needed to. Be aware there is no ATM at this hotel so you need to get cash at the airport or in town. We were there for a wedding and they held an absolutely beautiful one here for 135 people. It was literally breathtaking. We hope to be back!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 4, 2013

We loved Jnane Tamsna.

We could feel the owners' love on each corner... everything is beautiful!
Loved the garden, the hidden pavillion, the different pools,
the door of our room was stunning!

We also enjoyed the meal. Exquisite hamburger...

Samira was very helpful and nice. We forgot a suitcase at the hotel...
she took care of it and even replaced a broken wheel... incredible!

Relax and enjoy this beautiful hotel!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

I just spent the most enchanting stay at Jnane Tamsna in the Palmeraie of Marrakech. I have been to many destination weddings but this was beyond every one’s expectations. We were over 100 guests for dinner. After an exquisite dinner, there was a beautiful fire show and we danced until 6.A.M. The music was fantastic. The setting of the table was magical. It was entirely candle lit in a very lush garden. Stunning. We were about 50 guests staying in the hotel for 3 days. Every thing was attended with grace and efficiency. The food was excellent, the pressing free, the guided tours informative and the last day the brunch buffet was good and abundant. Everywhere, there were more flowers than one could count.

My room was very stylish. Antiques, old photos and an immense charm, which blend the Orient with an Art Deco colonial feel. The location is perfect. Secluded enough to have a total sense of privacy, but close enough to town to visit its beautiful old Medina. The house has a lot of patina. Very old trees in the garden, an interesting architecture, a privately owned place which is being run in a very friendly manner. I hope to return with friends and family in this very unique enclave.

Stayed September 2013, traveled with friends
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Paris, France
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2013

the whole experience of booking the rooms was difficult and not transparent regarding location of hotel room and pricing. upon arrival, we were told we had to use hotel booked cars, which were charging much more (2-3x). the rationale was that local taxis would get lost and when asked upon by staff to draw a simple map, this was met with a lot of resistance. food service was exceptionally unreliable and slow. AC was not working properly and toilet was running continually, yet no attempts at fixing. upon departure, we were billed a much higher room rate price and had to point that out. very disappointing experience and question the integrity of the operation.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York, USA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 1, 2013 via mobile

We were really excited to stay at Jnane having read the reviews and seen the website. However, we were thoroughly disappointed with our stay. The place was generally nice, but dusty and didn't feel clean. More importantly, service was not honest.

1. Their car service arrangement destroyed our trust. Hotel manager didn't tell us when we booked to use their driver service so we ended up taking a taxi which was a big hassle since the taxi driver had no idea where the hotel was. She made it seem like it was our fault and we should have known to use their driver. However, it is basically racketeering. The hotel does not have any signs on the road for a reason. They don't want to be found by other taxi drivers. The sign on the door is very small. We felt that the owner and car services company were in bed together. Using other taxi services is discouraged and even chastised. While it was quite nice to be away from the medina, the driver charges 150 dirham ($18) each way (8km ride) and it takes 15-30 min to order the service. We later learned that a nearby hotel Dar Ayniwen offers free taxi service.

2. Service is very, very slow. When we asked for coffee or water, it would take over 30 min! However, services in Morocco are generally poor.

We would not recommend this place. If you want a nice garden and good hospitality in Palmerie, stay at Dar Anyiwen. Perhaps I'm being harsh, but I don't like the feeling of getting ripped off.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2013

I stayed here in June 2013 for 4 nights with some friends. It was my third stay at Jnane Tamsna and as usual our stay was fabulous. Meryanne and her wonderful family were extremely kind and welcoming and this kindness resonated throughout the hotel, making it feel like a home form home. We stayed in Jnane Moussafir as there were many of us, we had our own pool and pavilion to shelter under in the heat of the day, and whilst we were by the pool or on an excursion the magical staff would do our beautiful rooms without us ever noticing! During our stay we enjoyed trips to the old town to explore the bustling labyrinth of the souks (a taxi was organised for us to be dropped off and picked up which was relatively inexpensive as split between 4 of us) and also enjoyed the nightlife that Marrakech had to offer. As we were not staying long we stayed in the hotel for most of the day however in previous stays Jnane have organised camel rides in the Palmeraie around the hotel, quad biking and also one year a day trip to another hotel up in the mountains was organised by staff with a very 'happy-to-help' attitude, and these have all been hassle free and very enjoyable. I have fallen in love with the place and will strongly recommend staying here to anyone looking for a relaxing oasis in Marrakech!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jnane Tamsna

Address: Douar Abiad | La Palmeraie, Marrakech 40007, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jnane Tamsna 5*
Number of rooms: 17
Official Description (provided by the hotel):
The latest creation of Meryanne Loum-Martin, Jnane Tamsna comprises three houses - Jnane House, Moussafir House and Dar Ylane - with a total of 17 bedrooms within a walled garden. The property is located in a protected palm grove with spectacular views. The houses blend traditional interior courtyard architecture with the space, light and vegetation typical of the Palmeraie. Jnane Tamsa offers a romantic way to discover Marrakech and understand why it has become a legend. ... more   less 
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Also Known As:
Jnane Tamsna Hotel Marrakech

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