Our stay there was good, majority of the staff were very friendly. The only major set back is the language barrier - only one or two understands what you are trying to say in English. We had few issues with missed dinner due to late check-in, non of the staff were able to take it up, and we were flatly refused to have one as gesture, until we spoke with 'Madame Wafa' who was very very kind to give us a voucher to have lunch on our day of departure.
In general, they are all very friendly.
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