Gardens pool and communal areas were very pleasant, unfortunately the same could not be said about the rooms. Dated, worn and slightly grubby. Doors would not close to wardrobes, drawers toilet or bathroom. Whilst the bed linen and towels were clean the rooms definately needed a proper clean. cobwebs and dust in all corners, food remains behind drawers etc. Towels were changed daily but they were taken away early in the morning and clean ones not returned until 5.00ish so if you needed to shower or even wash your hands in the room during the day you did not have any towels. We had 2 rooms on the ground floor and the maids continually left the patio doors wide open after they had cleaned. On 2 ocassions we were out all day and realised the doors had been open from approx 9.30am until our return at 7.00pm. We told recepetion staff but it happened again and again. Not many english speaking staff. Food was appalling with no redeeming comments to make. Overall Marrakech is a very different place to visit and you need to make sure you have the security of a good quality hotel with english speaking staff. this is not the one.
- Official Description (provided by the hotel):
- Modern 4-story Hotel with 2-story Atrium Lobby, situated on palm-studded grounds, near commercial area. ... more less
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- Also Known As:
- Hotel Kenzi Semiramis
- Kenzi Semiramis Marrakech
- Kenzi Semiramis Hotel