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“It would be difficult to get better...” 5 of 5 stars
Review of Amanjena

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Amanjena
5.0 of 5 Resort   |   Route de Ouarzazate, km 12 | Amelkis, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #135 of 461 Hotels in Marrakech
Lisbon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“It would be difficult to get better...”
5 of 5 stars Reviewed January 11, 2009

It was my third time in Amanjena, always during New Years, we come
back because the Hotel is the most beautiful hotel in terms of
architecture that I know. Amanjena has now, I think over 10 years…of
course is not brand new, but it has mature well, the vegetation has
grown impeccable, and it is well maintained for 10 year property.
Every time we come back there is always something new or improved, or
is the new cars, the gym machines, the new dining experiences,
activities etc. My only critic is the Spa is too small for a Hotel of
this league, the manager has told us they are on planning stage to
build a new one, I hope so, because it is a must. The rooms are still
amazing, an example of simplicity and great taste, always respecting
the local culture, like Aman Resorts do best. That's way most Aman
Resorts get better with time…the opposite happens with design hotels,
like W, Ian Shrager Hotels and others. The Staff still is the same
since my last visit, always kind, attentive and professional, it is
not the same feeling in Asia, because is not Asia…but you cannot find
better in Europe or around the Mediterranean countries, Carabien. The
food this time was very good, good Spanish Food program at lunch time
terrace (something new) great paellas and tapas, the chipirones are
for dying for, the Thai food restaurant continuing to be very good,
very authentic (perhaps too spicy for us...) and the Aman restaurant
which serves Moroccan food and now some Mediterranean dishes, were
very well done has well by the new Chef Thomas, who visited our table
daily with great suggestions. The New years party was superb, when we
come out of the room heading for the cocktail, was like 1001 nights
set up, they had over 1,000 lanterns around the large water reserve, 3
large fires in the middle, what a great affect! all in all very
elegant, again with simplicity and great taste. In the restaurant
there was a correct jazz band, the menu was delicious, the surprised
belly dance show was the hit of the night. Lastly when we arrived to
the room we had a beautiful romantic candles set with a present of the
Amanjena family saying goodbye and thank our stay. On the next day on
departure we felt left like we leave a home of a good friend, it would
be difficult to get better...
Miguel e Rosa Agrela

  • Liked — Style and confort
  • Disliked — TV facilities
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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123 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Munich
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2009

Now I know what my imaginations were when I was thinking as a child of 1001 night: huge arabic architecture with North African interior design consisting of a lot of luxurious exotic details combined with outstanding service, which is normally only expected from the asian continent

We were there at the beginning of November. Unfortunately we were very unlucky with the weather, as it was very cold and windy. Unusual- that is what they said! Nevertheless it was just the right weather to relax in “our “ private heated pool in front of our gorgeous villa of about 400 sqm, equipped with the finest materials, the wonderful calm ambiente of the library and certainly the restaurants. There was no need at all to leave the hotel: we were overwhelmed by the creations of of the chef. (It was fine dining of the best!) and the variety of the wine list in the glamorous atmosphere of the continental restaurant, where you have also the chance to try the local specialities, if you wish . But also the asian restaurant, the more cosy one with the lighter “ cuisine” was excellent! For us the weather was not disturbing at all- on the contrary! It was the chance to experience the phantastic hotel facilities. We will definately come back with friends of ours who appreciate the luxury and the discretion, which you pay for.

Stayed November 2008
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Cape Town
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2009

We just returned from a 3 day stay at the Amanjena, and wish we were still there. From the moment we arrived at the reception desk, to the sad morning we had to leave, we enjoyed every minute of our stay.
There was an abundance of fresh red roses decorating the different rooms of our villa, delicious fruits and nuts served on a daily basis; the temperature of our own private pool was perfect, the restaurant and the food served was superb and the staff was extremely friendly and helpful.
To be able to walk from the hotel to the golf course is an added value.
We will definitely come back, and then at least for one week.

Stayed November 2008
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Norfolk, UK
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 1, 2009

We were at Amanjena over Christmas 2008. I have to say it was simply awful. It is looking tired and unloved, and although the staff are plentiful and willing, it always feels more for the tipping than the service. The food was the worst shock however. How would you like Calamari a la romana covered in so much batter that it was like eating at a cheap fish and shop in Hunstanton? Or perhaps crevets ailoi which were frozen. For the children, the chips were oven ready - nice - so any form of children's meal was a non. I had a G and T one lunch time which had hardly any G, and pointlessly arrived half way through the meal. On another occassion, the childrens' meals turned up 15 minutes after ours. We have stayed in most of the Amans in the far east and just rave about them. I just can't believe this is even part of the same group. All the Bali Amans have a sense of purose for your welbeing, harmony and pleasure. Amanjena was like a rudderless ship, just drifting along, surviving.

  • Liked — The sheets were nice
  • Disliked — Smoking clients
  • Stayed December 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London
2 reviews
4 of 5 stars Reviewed October 7, 2008

Overall we loved this hotel primarily for the setting and the excellent service and for these reasons alone would recommend it. The entrance and reception are very understated but the rest of the property is tranquil and quite gorgeous viewed at any time of the day. The pool area is fantastic and the majority of staff are just on the right side of being attentive without being overeager to help.
We stayed in a pavillion without a pool which has a beautiful courtyard area and daybed though the fountain was a bit pitiful! The room has a large fireplace which must be quite a feature in the winter, at the end of summer it felt bizarre.
As others have said the rooms were a little tired, our door locks required a fair bit of effort, the tv/dvd's were ancient and poor quality, and the temperature of the shower never remained constant. Not really good enough for a hotel charging premium rates.
Our other critisism was the quality of the food. Breakfast and lunch served by the pool were just ok. The lunch menu was espeially dissapointing. The Thai dinner we had was bland and dull.
With the Four Seasons and La Mamounia opening next year they need to upgrade the hotel but overall its still a wonderful place for a short break

  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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london
Top Contributor
86 reviews 86 reviews
77 hotel reviews
Reviews in 70 cities Reviews in 70 cities
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed May 6, 2008

My second time staying here - first time was about a year after it opened. stayed over the bank holiday weekend and the hotel was completely fully booked - we had one of the one bed pool villas. day 1 didn't start well as we arrived too early to check in and the pool area was absolutely packed - no sun beds free and it was 35 degrees. the pool staff and restaurant staff were clearly struggling - it seemed that many of the people weren't even guests of the hotel. the hotel generally was a bit tired, maintenance had been done reasonably but having stayed before the difference was apparent. the pools were dirty, lots of muck floating in them. our room had a small "rose pond" that the fountain didn't work in - by the time we left it was a grimey stagnent pond, not pleasant. the spa is disappointing, rooms are laid out poorly (you go to one room via another and twice during treatments someone walked in on me). the therapists are average - none of the treatments were great. on the positive side the service could not be faulted - everything from never having to sign a bill because the hotel staff know what room you are in to having your departure immigration card filled out by the hotel so you can save time! the food in the thai restaurant is outstanding and as always, perfect service. the morrocan restarant is ok, nothing special. the most disappointing thing is that both restaurants have no atmosphere - even when the hotel is full, there is no -one eating in the restaurants. the bar is the same as the restaurant - no-one ever there. room service is excellent - call and they come immediately, service impeccable. housekeeping is also great - never get hassled, room always perfect. overall a good experience but not nearly as good as it could be or it was unfortunately........service fab, decor tired, spa not as impressive as it could be.

  • Liked — overall service
  • Disliked — dirty pools
  • Stayed May 2008, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed March 3, 2008

It is natural that different people have different expectations and ultimately enjoy or suffer different experiences. That is why any review, and this one is no exception, is only useful in so far as the reviewer's tastes happen to coincide with those of the reader - and even then, if the reader's experiences turn out not to be the same as this reviewer's, the reader will wonder whether, after all, his or her tastes were indeed coincident.

The Amajena is an expensive, quiet and discreet hotel. The staff are almost without exception as polite and helpful as one will find anywhere in the world. The rooms are spacious and restful (if the lighting is somewhat too subdued and the doors need a little attention). The bathrooms are luxurious. Each day, a different gift (whether it be of olive oil or scent) was left on the bed. The pool is very large but elegant nevertheless. The fitness centre is small but well-equipped. Breakfast and lunch were excellent but dinner (experienced only once upon our arrival) was a slightly sombre affair only because of the absence of other diners (therefore not recommended). The library was well-stocked. Tea was delicious and not charged for. If the room enjoyed its own small pool (as some do), then not only was privacy assured but there was no inducement to leave for the public (but nevertheless almost deserted and quiet) areas of the hotel other than to make one's way to an Amanjena car with an Amenjena driver to travel to whatever destination one might have chosen.

The contrast between Marrakech and the Amanjena was striking. The peace, luxury and tranquility of the Amanjena is what one pays (quite a lot) for. Whether it is worth it will largely depend on the tastes, desires and expectations of each guest. In my case, it was definitely worth it. I can imagine that my tastes are not shared by many others. I hope, however, that my experiences will be.

GvKl

  • Liked — the elegant luxury and the quiet discretion
  • Disliked — The doors to one's room need updating!
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amanjena

Address: Route de Ouarzazate, km 12 | Amelkis, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Marrakech
#35 Business Hotel in Marrakech
#51 Luxury Hotel in Marrakech
#122 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amanjena 5*
Official Description (provided by the hotel):
There is a place in paradise where peace holds time, where nature and culture know no seams, where comfort and luxury unite in style and where water reflects the blush of clay. This place is Amanjena, Morocco’s Moorish rose, a resort secluded in a private lush haven near the pulsating Medina of Marrakech and the High Atlas Mountains. ... more   less 
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Also Known As:
Amanjena Hotel Marrakech
Amanjena Resort Marrakech

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