The common areas of the hotel are lovely but do not make up for the extremely dated rooms. My room while comfortable left a memorable impression with the clogged sink and outside noise that made it impossible to sleep one night. They did come and fix the sink but waiting around for a plumber on my vacation is not something I planned to do. I was thankful it was just my sink that was clogged as friends' toilet did not work. My room overlooked the front entrance of the hotel and I was kept awake one night by guests having LOUD conversations and fights in the entrance of the hotel. All in all, the room was clean and in a great location within easy walking distance to the Souk. Request a room facing the gardens when you stay there.

Lastminute.com describes the Kenzi Fahra as a '5 star, luxurious hotel', unfortunately I would have to disagree! It's not 5 star or luxurious but it is a nice enough hotel in a great location for seeng all the sights of Marrakech without being in the centre of the Medina.

We actually booked this hotel as a "top secret hotel" so had no idea what we were getting! We just wanted a good location and an outside pool area. When we arrived a big coach trip had just shown up so the reception was chaos! The first room we were given was quite a walk from the main hotel and had twin beds, so back to reception we went. The second room was in the main building but had no balcony and also faced the main road. The safe didn't work and the shower worked in bursts of hot water (the rest of the time cold). After a night of traffic we asked to change rooms again. Our third and final room was fine, although the AC didn't work and the shower was either scorching hot or freezing cold!

On the bright side, the service (reception, breakfast) and food selection available at breakfast were brilliant. The pool area is also nice and clean, and comfortable.

Would I recommend this hotel? Sure. If you don't mind big touristy hotels! We felt safe here and it was nice to be able to escape the craziness of the Medina by jumping in a taxi or walking back (20 mins).

This is a large hotel which has an outdoor pool and nice garden. We didn't spend a lot of time at the pool or the graden as it is within plesant walking distance of the Square and markets.
The room was comfortable with Wi-Fi which worked sporadicaly. It works well in the lobby.
Breakfast was plentiful and good. We did not eat other meals there.
Staff was not overly attentive but helpfull when asked for assistance.
The room was hot even though we had the heat off. Opened the windows during the day but could not leave them open during the night because of street noise.

22 to 27 Feb 2013
Set in gorgeous gardens, the Kenzi Farah is in a really good position for the main attractions of Marrakech. The atmosphere is of true Moroccan warmth and liveliness. The first night in the dining room, with its live local musicians, reminded me of a big Italian family restaurant. The hotel is built on a massive scale (700 plus guests) but clever architecture divides it into intimate corners and enclosures, for example around the big pool there are sheltered pergolas where you can have meals or mint tea and admire the unusual trees and shrubs in the gardens.
And the food! Even we four vegetarians found plenty of delicious, healthy and beautifully presented dishes at every mealtime, especially the ‘salades cuites’ so renowned in Moroccan cuisine. The desserts are out of this world high class French patisserie like Gateau St Honoré, Mille feuilles, Rasperry crème brulée…
The Kenzi Farah wears its five stars lightly, not in a forbidding way but in a warm, inclusive way. In the lobby, a man sits in traditional ‘djelaba’ dress waiting to serve you a complimentary glass of mint tea. A shoeshine ‘throne’ stands nearby. .
The rooms are spacious and comfortable but not remarkable – a lack of drawer space was my only criticism. However the plasma TV had many more English speaking stations than any Moroccan hotel we’ve stayed in, and the strong water pressure made for power showers and quick-filling hot baths.
The Kenzi exudes the best of Moroccan hospitality, not just in its comprehensive facilities, but in the many warm and thoughtful gestures of its staff, who anticipated our individual needs and tastes to a remarkable degree. On the day we left, they allowed us to stay on in our room till 4pm at no extra cost to allow a disabled member of our party to rest before our journey home.
As I write, I’m missing those desserts…
SJL Room 3002