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“The Kenzi Farah - a memorable stay” 5 of 5 stars
Review of Hotel Kenzi Farah

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Hotel Kenzi Farah
5.0 of 5 Hotel   |   Avenue du President Kennedy, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #324 of 461 hotels in Marrakech
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The Kenzi Farah - a memorable stay”
5 of 5 stars Reviewed March 4, 2013

22 to 27 Feb 2013
Set in gorgeous gardens, the Kenzi Farah is in a really good position for the main attractions of Marrakech. The atmosphere is of true Moroccan warmth and liveliness. The first night in the dining room, with its live local musicians, reminded me of a big Italian family restaurant. The hotel is built on a massive scale (700 plus guests) but clever architecture divides it into intimate corners and enclosures, for example around the big pool there are sheltered pergolas where you can have meals or mint tea and admire the unusual trees and shrubs in the gardens.
And the food! Even we four vegetarians found plenty of delicious, healthy and beautifully presented dishes at every mealtime, especially the ‘salades cuites’ so renowned in Moroccan cuisine. The desserts are out of this world high class French patisserie like Gateau St Honoré, Mille feuilles, Rasperry crème brulée…
The Kenzi Farah wears its five stars lightly, not in a forbidding way but in a warm, inclusive way. In the lobby, a man sits in traditional ‘djelaba’ dress waiting to serve you a complimentary glass of mint tea. A shoeshine ‘throne’ stands nearby. .
The rooms are spacious and comfortable but not remarkable – a lack of drawer space was my only criticism. However the plasma TV had many more English speaking stations than any Moroccan hotel we’ve stayed in, and the strong water pressure made for power showers and quick-filling hot baths.
The Kenzi exudes the best of Moroccan hospitality, not just in its comprehensive facilities, but in the many warm and thoughtful gestures of its staff, who anticipated our individual needs and tastes to a remarkable degree. On the day we left, they allowed us to stay on in our room till 4pm at no extra cost to allow a disabled member of our party to rest before our journey home.
As I write, I’m missing those desserts…
SJL Room 3002

Room Tip: Facing the gardens
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review, March 6, 2013
Thank you for taking the time to share your impressions after your stay at the Kenzi Farah.
We are pleased that you had a pleasant stay.
We would be glad to welcome you in the near future at the Kenzi Farah.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Northern Virginia
Top Contributor
69 reviews 69 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 1, 2013

The Kenzi Farah is a very large hotel that encloses a garden courtyard. It is a very peaceful place, considering that most of the guests are with tour groups, sports teams, and business conferences. Our room was large, clean, and quiet.

The hotel is in an upscale neighborhood about a thirty minute walk to the Djemaa el-Fna square. Cabs are lined up in front of the hotel, but we were advised to walk a few hundred yards and then hail a cab to get a better price. Local guides say that you should not pay more than 20 Dirham for the cab fare during the day, 30 at night. Most drivers ask more than twice that amount. If you are tired meet them halfway, otherwise walk away and another driver will likely come up and accept your price.

The restaurant at the hotel was much better than we expected. We had two of our best dinners in Morocco there and the wait staff was better than in most hotel restaurants.

Breakfast was included with our room. It was a bit difficult to get the staff to bring coffee, napkins, silverware, etc. and the dining room was sometimes crowded, but it was a better breakfast than you get in most hotels. A breakfast highlight was the Berber lady who would serve you fresh baked flatbread.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review, March 2, 2013
Thank you for taking the time to share your impressions after your stay at the Kenzi Farah.
We are pleased that you had a pleasant stay.
We would be glad to welcome you in the near future at the Kenzi Farah.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 1, 2013

This hotel looks like a 4 star property from the outside but once you go inside you see where the cost cutting has been. The WiFi, which should be a pretty basic amenity at this point if you are catering to western groups, was abysmal. The breakfast was only ok but the location was good and the room was comfortable. Only there for 2 nights but the WiFi issue was an irritating minus to the entire stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrow, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 1, 2013

This hotel is very dated and tired looking. On the plus side, it was clean and the staff were helpful. I also appreciated the location, it was half an hour walk from the Medina, which was perfect and the hotel was good value cost-wise. The breakfast buffet was good, especially the pancakes! However, The rooms were nothing special, the wi-fi was intermittent, no tea-making facilities or use of an iron. The hotel is in dire need of modernisation and some attention to detail is required.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunswick, Maine
Top Contributor
82 reviews 82 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 25, 2013

We stayed in the Kenzi Farah hotel last week. Nothing stands out about this hotel really good or very bad. The wifi that is included is only in the lobby. The hotel caters to tour groups, of which we were one. If there were a lot of people in the lobby, the wifi would not connect or would be really slow. The rooms were big and clean. The best part of the hotel was the pool area which was great. The breakfast was fine. The hotel also does not have an iron, which I find very odd. It is walkable to the medina, but a long walk. It is about 50 dirhams for a taxi to the medina. If you are walking, watch out for open man holes. This is on the public street, not in the hotel.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
2 reviews
5 of 5 stars Reviewed February 20, 2013

I stayed in the hotel with my family in December 2012. The hotel has some really nice features and the staff are all friendly and approachable. I enjoyed my stay there although we couldn't use the outdoor swimming pool but it looked nice and clean too. The break had an excellent choice and was served with smile. Mr Rachid from Amsterdam rental car (based within the hotel) provided us local guidance and means of transportation. Your own car and driver is always recommended. In regard to gym and sauna facilities - find out if there are any extra charges for its use - normally in a five star hotel the use of such facilities are included in the package price.

Room Tip: Book via holiday companies and in advance. Take car rental from office based within the reception a...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review, February 21, 2013
Thank you for taking the time to share your impressions after your stay at the Kenzi Farah.
We are pleased that you had a pleasant stay.
We would be glad to welcome you in the near future at the Kenzi Farah.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bromley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 16, 2013

We spent eight nights at the Kenzi Farah on half-board and enjoyed every minute of it (almost, one of the reception staff appeared to regard the guests as something of an inconvenience, but maybe she was having one or two off-days).

She was, however, the exception - everyone else,from the rest of the reception team to the housekeepers, gardeners and restaurant staff were friendly and helpful (and though we are happy to tip good service, we didn't once feel that we had to bribe anyone to be nice to us. Sitting in the restaurant watching the staff communicating with the range of nationalities and ages was as pleasurable as it was occasionally amusing - and inexpensive).

Our room was very clean and kept that way, the gardens are well tended, the bar was well stocked (we expect to pay a little extra for the privilege of alcohol when visiting Muslim countries) and the breakfast and dinner buffets were far better than we had expected - regrettably I put on nearly 3 kilogram during our stay so I'd probably have benefited from a little less choice!

OK, the hotel is not new - a few minor repairs are needed (which, since its likely to have been guests who caused the damage in the first place, maybe hints at its popularity), but there really was nothing likely to ruin any reasonable person's stay; and, despite being only a 15 minute drive from the airport and a 20 minutes walk (at an old-coggerly pace) from the Medina it was a welcomed oasis of tranquility after escaping the hustle, bustle and hassle of the old town centre and souks.

We'd go back. We'd recommend it to any of our generation, our own family and others with or without young children.

Room Tip: Rooms in the 4000 range are quieter but further from the restaurants - but noise isn't really a...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review, February 18, 2013
Thank you for taking the time to share your impressions after your stay at the Kenzi Farah.
We are pleased that you had a pleasant stay.
We would be glad to welcome you in the near future at the Kenzi Farah.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Kenzi Farah

Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#123 Spa Hotel in Marrakech
#129 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Kenzi Farah 5*
Official Description (provided by the hotel):
A classic venue, typical of the Imperial City, a haven of peace set like a gem in a 3 hectors’ private splendid park of luxuriant greenery and dappling hues and vivid colors, the mythical, iconic KENZI FARAH HOTEL is located in the very heart of the prime, trendy, cosmopolitan district “L’Hivernage”.Completely renovated in 2011 and thanks to its privileged location, the KENZI FARAH HOTEL symbolizes and strikes the perfect balance between business and leisure. ... more   less 
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Also Known As:
Kenzi Farah Hotel Marrakech
Kenzi Farah Marrakech

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