This hotel looks like a 4 star property from the outside but once you go inside you see where the cost cutting has been. The WiFi, which should be a pretty basic amenity at this point if you are catering to western groups, was abysmal. The breakfast was only ok but the location was good and the room was comfortable. Only there for 2 nights but the WiFi issue was an irritating minus to the entire stay.

This hotel is very dated and tired looking. On the plus side, it was clean and the staff were helpful. I also appreciated the location, it was half an hour walk from the Medina, which was perfect and the hotel was good value cost-wise. The breakfast buffet was good, especially the pancakes! However, The rooms were nothing special, the wi-fi was intermittent, no tea-making facilities or use of an iron. The hotel is in dire need of modernisation and some attention to detail is required.

We stayed in the Kenzi Farah hotel last week. Nothing stands out about this hotel really good or very bad. The wifi that is included is only in the lobby. The hotel caters to tour groups, of which we were one. If there were a lot of people in the lobby, the wifi would not connect or would be really slow. The rooms were big and clean. The best part of the hotel was the pool area which was great. The breakfast was fine. The hotel also does not have an iron, which I find very odd. It is walkable to the medina, but a long walk. It is about 50 dirhams for a taxi to the medina. If you are walking, watch out for open man holes. This is on the public street, not in the hotel.

I stayed in the hotel with my family in December 2012. The hotel has some really nice features and the staff are all friendly and approachable. I enjoyed my stay there although we couldn't use the outdoor swimming pool but it looked nice and clean too. The break had an excellent choice and was served with smile. Mr Rachid from Amsterdam rental car (based within the hotel) provided us local guidance and means of transportation. Your own car and driver is always recommended. In regard to gym and sauna facilities - find out if there are any extra charges for its use - normally in a five star hotel the use of such facilities are included in the package price.