This hotel is very dated and tired looking. On the plus side, it was clean and the staff were helpful. I also appreciated the location, it was half an hour walk from the Medina, which was perfect and the hotel was good value cost-wise. The breakfast buffet was good, especially the pancakes! However, The rooms were nothing special, the wi-fi was intermittent, no tea-making facilities or use of an iron. The hotel is in dire need of modernisation and some attention to detail is required.

We stayed in the Kenzi Farah hotel last week. Nothing stands out about this hotel really good or very bad. The wifi that is included is only in the lobby. The hotel caters to tour groups, of which we were one. If there were a lot of people in the lobby, the wifi would not connect or would be really slow. The rooms were big and clean. The best part of the hotel was the pool area which was great. The breakfast was fine. The hotel also does not have an iron, which I find very odd. It is walkable to the medina, but a long walk. It is about 50 dirhams for a taxi to the medina. If you are walking, watch out for open man holes. This is on the public street, not in the hotel.

I stayed in the hotel with my family in December 2012. The hotel has some really nice features and the staff are all friendly and approachable. I enjoyed my stay there although we couldn't use the outdoor swimming pool but it looked nice and clean too. The break had an excellent choice and was served with smile. Mr Rachid from Amsterdam rental car (based within the hotel) provided us local guidance and means of transportation. Your own car and driver is always recommended. In regard to gym and sauna facilities - find out if there are any extra charges for its use - normally in a five star hotel the use of such facilities are included in the package price.

We spent eight nights at the Kenzi Farah on half-board and enjoyed every minute of it (almost, one of the reception staff appeared to regard the guests as something of an inconvenience, but maybe she was having one or two off-days).

She was, however, the exception - everyone else,from the rest of the reception team to the housekeepers, gardeners and restaurant staff were friendly and helpful (and though we are happy to tip good service, we didn't once feel that we had to bribe anyone to be nice to us. Sitting in the restaurant watching the staff communicating with the range of nationalities and ages was as pleasurable as it was occasionally amusing - and inexpensive).

Our room was very clean and kept that way, the gardens are well tended, the bar was well stocked (we expect to pay a little extra for the privilege of alcohol when visiting Muslim countries) and the breakfast and dinner buffets were far better than we had expected - regrettably I put on nearly 3 kilogram during our stay so I'd probably have benefited from a little less choice!

OK, the hotel is not new - a few minor repairs are needed (which, since its likely to have been guests who caused the damage in the first place, maybe hints at its popularity), but there really was nothing likely to ruin any reasonable person's stay; and, despite being only a 15 minute drive from the airport and a 20 minutes walk (at an old-coggerly pace) from the Medina it was a welcomed oasis of tranquility after escaping the hustle, bustle and hassle of the old town centre and souks.

We'd go back. We'd recommend it to any of our generation, our own family and others with or without young children.