Our first time to morocco. 4 Nights in Marakech & 10 nights in Essaouia. After scouring tripadvisor I found two hotels for a reasonable price with everything we were looking for but you never know till you arrive.
Our Marakech hotel was the Es Saadi Gardens & Resort. Upon arrival it didn't look to impressive to be honest but this hotel was cheaper than other hotels we have stayed at in other countries. I had read the reviews so was forewarned not to expect 5 Star service you might receive elsewhere in the world. So here we go my views.....
Service ranged from the exceptional to the average. Restaurants in the hotel seemed to have enough staff but sometimes service seemed slow. Sometimes in the morning you would have to get the attention of the waiter to order your coffee. Then it would seemingly take for ever for it to arrive (probably only 5-10 mins) The thing is you would be waiting and then you would see a little huddle of 2-3 waiters standing around talking and laughing. To be honest I think this seems to be the morrocon way as I have also found this at our second hotel. ( Didn't worry me to much to be honest but thought I would mention it)
Predominately the morrocons speak French and the majority of tourists I met were French, but we never had any problems, some of the staff at both hotels we stayed spoke very good English.
During our stay I good WIFI connection through the hotel, including beside the pool and in our room.
I also used the Gym which was located in the Es Saadi Palace. One of the best Gyms I have used. All modern equipment ( TechnoGym ) Gym was also very quite.
The food was of a good quality, although the breakfast which was a good selection buffet was the same every day. We booked bed and breakfast and found the evening meals A La carte and of a good standard.
we also ate out at a couple of restaurants one which I feel is worth a mention was the Azar. Described as a mixture of Moroccan and Lebanese food. Service and food was excellent.
One of the hotels outdoor pools was described to us as heated. It didn't feel heated is all I can say. Sometimes the pool area was busier than others but we always managed to get a sun lounger.
didn't use the Spa during our stay.
The hotel is in a good location, with it being only a five minute walk from the old town and the hustle and bustle of the markets. If you venture into the markets be prepared to haggle hard. I found them completely overpriced. No bargains to had here.
one thing I found strange after now years of smokers oppression in United Kingdom. People could smoke when and where ever they fancied it. Although I believe the smokers during breakfast had to sit outside.
I found have found all resort food and drink expensive and what I mean by expensive is expect to pay more than you would in England. bottle of Local beer around 65 MAD inc Tax as of March 2014. Can of Sprite 35 MAD. Food follows along the same lines.
All in all a good experience and I would return to the hotel as it satisfied all of our requirements. I have marked the Hotel as Good Value mainly due to the amount we paid for the bead and breakfast option. If you stayed here with a family I feel the costs would ramp up with food and drink from the hotel.
- Official Description (provided by the hotel):
- An historical institution which opened its door in 1966. Fully renovated in 2005, this 5 star hotel mixes a unique nostalgic style with the latest hi-tech amenities. Top-level services are overseen by a “golden keys” Chief Concierge. Full access to all resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing.Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more less
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- Also Known As:
- Es Saadi Marrakech
- Hotel Es Saadi