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“Pleasant garden location” 4 of 5 stars
Review of Es Saadi Gardens & Resort - Hotel

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Es Saadi Gardens & Resort - Hotel
5.0 of 5 Hotel   |   Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #275 of 465 Hotels in Marrakech
wiltshire
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Pleasant garden location”
4 of 5 stars Reviewed November 2, 2013

Peaceful location in vast gardens,we stayed on the fifth floor. Room was clean & comfortable with a safe too. If you go out at night following the paths with low lights you can walk for ages & easily forget which way you came. Pool very pleasant, plenty of sun beds & some swinging seating also good snack bar.
Very gloomy room for breakfast. Especially if eating early before full daylight.

Room Tip: Ask for room overlooking the pool & on higher floors.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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514 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
birmingham, uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 27, 2013

We chose this hotel after researching as it appeared to be in a good location and value for money. Well it was an OK location but we did not feel it was value for money.
The hotel is approximately 15- 20 minute taxi from the airport so that was convenient. Our room was on the first floor overlooking the pool. I thought this might get noisy but we stayed five days and it was OK. there was free wifi in the hotel and we had no problems accessing the internet even by the side of the pool!
Our room was OK, bathroom OK. We were staying half-board, and we did not like the food, we found it tasteless and without much variation. There was no buffet but a set menu. after two evenings we ate out so that was a total waste of money paying half-board. Breakfast was OK, the only advantage with breakfast was that it was available in our room until noon so did not have to get up too early just for breakfast!
The hotel is in a quiet location in the area of Hivernage, unfortunately only one cafe (5 mins from hotel and a small supermarket about 10 mins walk- handy to buy water snacks).
The hotel staff were OK but only spoke French and Moroccan Arabic so they and we struggled!
a plus was that a tour bus stops outside the hotel...a ticket can be bought for 24 or 48 hours for hop on - hop off tour.
In general, it was OK but compared to other five star hotels we have stayed in it would be definitely a good 3 star or average 4 star.

Room Tip: rooms overlooking the pool are best, for privacy choose a higher floor. The other rooms overlook the...
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Margate, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 26, 2013

Having read some of the reviews I felt a little apprehensive but was proved wrong,we were on the 3 floor had no trouble with the internet, staff were good the breakfast staff are not the fastest but then we are in morocco room was clean and we were looked after. All the food I had was good in fact I had to complain that there was too much chicken in the tagine!!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Penrith, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

The complex that this hotel and its sister one sits in both takes the traveller away from the bustle and crowds of the Medina while also giving one the feel of being in Morocco. A perfect place to relax in whether over an outdoor breakfast or by the pool for dinner or just lazying about.

The hotel is abot a mile or so from the Medina, but taxis or horse drawn carriages are available. It is also well placed to escape for a day, or more, into the Atlas Mountains.

The food was a blend of Moroccan and international accompanied by Moroccan wine. Comparing prices with those in a restaurant in the medina the wine was good value.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tartu, Estonia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2013

Hotel is old, it cant be 5 stars, more like old 4.
Palace near Hotel Essaadi is da king, 5 stars.

But lets start from bad things:
* Internet - I have travelled alot but i havent had this bad connection ever. So bad internet everyday.

* Food - uber high prices. Food is like 3,5/5.

* If you want 2x cheaper prices, there is one Cafe near Hotel. I dont remember the name, but its like 200meters. Very good and cheap menu - lots of people there.

* Pool-side is dirty and whats even worse - you cant sunbath, because there are so many flies everywhere.


Good stuff:
* Room service and cleaning was good, very good - one of the best i ever have seen.

* Service near pool was good.

* Room was nice, old Moroccon style.

* Bed, pillows and blanket were awesome good. I had super good sleep. Bed was XXXXL sized :).


and thats pretty much all.


But yeah, avg 100€/night and you cant have Internet...this is joke.

Room Tip: If you wanna use Internet, then beware, Internet is very slow and you cant do your business. You can...
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 13, 2013

The location is an up-market area of Marrakech and close to the Medina but the area lacks cafes and restaurants other than in other hotels. The gardens are little more than bordered paths between the various buildings. The hotel feels very much like the poor relation to the Palace although the Palace does not live up the hype either.
The food in the restaurant was reasonably good but breakfast left something to be desired and was often served up in chipped china; for example on my last morning there I had to reject five cereal bowls before finding one without a chip. Hardly more than 2 star. Also the bath was horribly stained (see photos).
I had a room overlooking the pool which was supposed to be quiet but even so there was noise most of the night. The casino was close by and there was a poker tournament going on which probably increased the traffic. Vehicle noise came both from there and from the road and there was bass noise until about 5 a.m. every night
The spa was way over-priced. Treatments in the Palace spa were more expensive that at La Mamounia!
This hotel complex may aspire to be like La Mamounia on price but it is a million miles off course.

  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
2 reviews
4 of 5 stars Reviewed October 8, 2013

There is no denying this is a lovely hotel with nice rooms, a lovely pool and gardens etc but some of the staff let the place down a bit. Over the course of our stay the quality of service was mixed, the staff seem to fill a spectrum from really really good to not all that good! The negatives first; on the first morning we went to breakfast, got tea and coffee at our table, had not been sitting there that long and both got up to visit the buffet, on returning to our table only a few minutes later everything was gone!! The staff apologised and replaced everything but it was still very odd! It was buffet tag team for the rest of the stay! On the first night we ate at the hotel, my husband’s steak was chewy and my ‘pasta with tomato sauce and cheese’ was merely a poor attempt at macaroni cheese without an explanation for the lack of tomatoes! Thankfully in our holiday good humour we managed to find most of this funny. Positives; the hotel is in a fab location and we really enjoyed lounging by the pool, the room was really spacious and the bed was very comfortable, the fact it was on the noisier road side rather than the pool side didn’t bother us. A couple of the staff members were exceptional, one concierge was always more than friendly and one of the restaurant staff who I think was perhaps the manager was brilliant on our last night. We wouldn’t rule out staying there again although we would probably price up hotels in the same area to compare.

Ive rated this as very good but it realisticly fits into a 'good' category.

Stayed September 2013, traveled as a couple
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Additional Information about Es Saadi Gardens & Resort - Hotel

Address: Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Casino Hotel in Marrakech
#113 Luxury Hotel in Marrakech
#114 Spa Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Es Saadi Gardens & Resort - Hotel 5*
Number of rooms: 150
Official Description (provided by the hotel):
An historical institution which opened its door in 1966. Fully renovated in 2005, this 5 star hotel mixes a unique nostalgic style with the latest hi-tech amenities. Top-level services are overseen by a “golden keys” Chief Concierge. Full access to all resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing.Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more   less 
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Also Known As:
Es Saadi Marrakech
Hotel Es Saadi

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