We went to the palace side of the hotel at first, and I was so impressed - but we were told our reservation was on the other side of the hotel. The staff transferred over our bags, and took us over. We could instantly see a difference, it didn't look like the hotel had ever been renovated, it has a very cheap look about it. Our room wasn't ready and wouldn't be for another 15 minutes, as we were meeting friends we left our baggage and told them we would return later. Once we checked into the room, we could again see the how outdated and basic the room was - I couldn't believe we were paying £125 a night and that this was a 5* hotel - felt a lot more like a 3*. The water was spilling out of the shower head and the drain made a gurgling sound every 30 seconds! Whilst I was taking an afternoon siesta I could hear someone in the hall way shouting expletives! The breakfast was also a huge disappointment - a very average selection which is cleared away at 10:30 on the dot, not even a piece of bread remaining. I will definitely not make the mistake of staying here again despite the great location.
- Official Description (provided by the hotel):
- An historical institution which opened its door in 1966. Fully renovated in 2005, this 5 star hotel mixes a unique nostalgic style with the latest hi-tech amenities. Top-level services are overseen by a “golden keys” Chief Concierge. Full access to all resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing.Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more less
- Reservation Options:
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- Also Known As:
- Es Saadi Marrakech
- Hotel Es Saadi