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“Luxury and convenience near the heart of the city” 4 of 5 stars
Review of Es Saadi Gardens & Resort - Hotel

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Es Saadi Gardens & Resort - Hotel
5.0 of 5 Hotel   |   Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #276 of 471 Hotels in Marrakech
Pretoria, Gauteng, South Africa
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Luxury and convenience near the heart of the city”
4 of 5 stars Reviewed February 10, 2013

Efficient helpful staff, elegant surroundings, top quality food and all the amenities you would want from a 5 star hotel coupled with easy access to the Medina and its souks make this a great place to stay. Tri-lingual staff made a real difference. Breakfast is amazing. We got a special rate on a low season package and were in room facing the main street which was a bit noisy and management would do well to install double glazing. Otherwise pay extra and get a quieter room overlooking the pool. The concierge staff were really helpful with organising sight seeing trips, as well as the airport transfers which cost 150 dirhams each way.

Room Tip: Choose a room overlooking the pool, not one facing east near the main road.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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590 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Sussex
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2013

Just returned from a week in the Gardens Hotel. NOT to be confused with the Palace.The reception staff are surley and there is absolutely no toutrist information in the Hotel. There are no tea/coffee making facilities in the rooms, this means tat you have to purchase it at £4 per cup. Two small icecreams and two small beers came to £20. A gin/tonic and a scotch were £16.50.The restaurant was being refurbished and therefore meals were to be taken in The Palace next door which is like a Mausaleum. The cold buffet was good but the hot buffet was cold.
Housekeeping in the Gardens hotel was excellent with clean towels and bedlinen every day, but the fixtures and fitting are chipped and damged in the bathroomsand the hall carpets are stained.. The main square is about 25 minutes walk away but beware the local who sees you leave the Hotel and latches on pretending to be a member of staff willing to act as you guide. All they want to do is stear you to friends shops. The constant pestering in the Market area is to say the least very tedious.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Istanbul, Turkey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2013

Old fashioned type of hotel, but in a nice sort of way. Very clean. Staff friendly, although sometimes a little slow. Food was good overall. They have a great pastry/dessert chef. Location is very central. Gardens are lovely. If you can get a good deal I would recommend staying there. What you lose in international 5 star standards you get back in local charm.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campo Grande, MS
Top Contributor
79 reviews 79 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 5, 2013

It's a old hotel,needing refurbish , but the staff is so careful ...at evening, the songs played in piano and violin make the place magic and special! You have access to a nice dance club and to the casino! Is close to everywhere ,and the breakfast has a lot of varieties ! It's a good hotel,not amazing!

Room Tip: Take in the building ,not in the villas in front of swimming pool...they are too dark!
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

Es Saadi Gardens hotel is not to be confused with the Es Saadi Palace Hotel next door but nonetheless a good hotel. We stayed in Marrakech for 4 nights here and the 15 minute walk into the main market square was great. It's a fantastic base for exploring the city. The pools are great and the service was fantastic from all the staff. We ate the breakfast in the hotel every day and went over to the palace hotel for a really fantastic meal on the first night and were treated like royalty. We got a good deal on Expedia so we found it to be good value for money but would not pay the full daily rate that we found on the back of the doors.

The only slight issue we had was that the toilet sometimes smelt a little sulphurous but nothing that closing the door didn't solve.

Bearing in mind it is a hotel in North Africa people need to realize that 5 star there does not = a 5 star in LA or Dubai.

We always try to stay somewhere new if we go back to the same place so we would not stay here again but we would recommend it to friends as a base to spend a long weekend in Marrakech if they got a good deal like we did.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toscana, Italy
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 23, 2012

I only used the Spa for half day and I really reccommend the place....The Hotel is a luxury spot in town and the Spa is very well kept...I enjoyed a beautiful spa package and the Hammam was super (thank you Hanan for your nice hospitality...), then the massage and then the manicure....of course, with a delicious mint tea!

Stayed December 2012, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2012

In opposite to the impression given in some reviews on this web site, I really enjoyed staying in the Es Saadi.
It´s a hotel with tradition, not one of this boring standard hotels. I found the ambiance very charming and relaxing.
Every evening very pleasant live piano music sounded through the lobby, so when I came home after a long working day or a tiring side seeing tour through the bussy city I relaxed strait away.
The food (breakfeast and restaurant) was excellent. The staff was ever so nice, polite and obliging.
The rooms were calm, nice and light flooded. The air conditioner is a dream (very silent).
Location: the historic center is within walk distance. If you are tired there are cabs in front oft the hotel.
So: no complains, I really hope that this treasure will exist again for a long time.
It was one of the best discoveries for me this year. It´ll be a pleasure to come back soon!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Es Saadi Gardens & Resort - Hotel

Address: Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Casino Hotel in Marrakech
#117 Spa Hotel in Marrakech
#126 Luxury Hotel in Marrakech
#204 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Es Saadi Gardens & Resort - Hotel 5*
Number of rooms: 150
Official Description (provided by the hotel):
An historical institution which opened its door in 1966. Fully renovated in 2005, this 5 star hotel mixes a unique nostalgic style with the latest hi-tech amenities. Top-level services are overseen by a “golden keys” Chief Concierge. Full access to all resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing.Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more   less 
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Also Known As:
Es Saadi Marrakech
Hotel Es Saadi

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