we were alarmed by a vitriolic review and nearly cancelled our booking. In the event the allegedly threadbare towels were good as was the pool service , Allegedly hidden management greeted us in a few hours and we had almost daily chats with one of the owning family,or a service director who all care 100% Some dinners in the Hotel were above 1 star Michelin in quality and we never had anything other than competent, friendly service. We noticed that staff are both cared for and treated properly and were professionally patient with the odd rude customer. Better control of the air con should be planned for. Most staff have some english, some are fluent; english classes for staff are run. The gardens with 50 staff were a delight and the pools just right to use. The adjacent Palace hotel was awe -inspiringly well put together. We had the best hotel stay in years and enjoyed Marrakech's food and attractions
- Official Description (provided by the hotel):
- An historical institution which opened its door in 1966. Fully renovated in 2005, this 5 star hotel mixes a unique nostalgic style with the latest hi-tech amenities. Top-level services are overseen by a “golden keys” Chief Concierge. Full access to all resort activities: Bars and Restaurants, Spas, Morrocan Diner-Show, Casino de Marrakech, Night Clubbing.Located in the heart of Marrakech, in the “Hivernage” residential area, and surrounded by 20 acres of beautiful gardens. ... more less
- Reservation Options:
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- Also Known As:
- Es Saadi Marrakech
- Hotel Es Saadi