We stayed at Villa Des Orangers for 7 nights. All that you have read about it being beautiful and haven in the bustling city of Marrakech is true. In fact, it is so peaceful and beautiful, we found ourselves reluctant to leave the hotel to explore the city.
Upon arrival at Marrakech Menara Airport (it is torturous getting through customs/passport control) we were greeted by a very friendly driver in nice 4 x 4 who took us to V des O.
Upon arrival at about 10am, we were told our room would be ready shortly and invited to have some breakfast whilst we waited.
When we were shown to our room about 30 minutes later, it was beautiful. (Room 5). I was aware we were going to have a roof terrace but it was spectacular and so convenient having direct access to the roof top pool.
The service and the hotel were all excellent and many writers have commented in greater detail on these pages so I do not need to repeat it all. It is worth commenting on some aspects though.
1.The food is very good. The inclusive lunch is excellent. Although some options stay the same each day, there are at least 2 options which change daily. I am a vegetarian and they cooked whatever I wanted even though it may not have been on the menu.
2.The roof top pool is fabulous. The serving staff may occasionally forget you are up there but you can always telephone them if you need anything. Once they know you are there they come up regularly to check on you.
3.A room with a roof terrace is a definite plus. In fact it is essential.
4.Breakfast is great. It is a la carte and the choice is a little restricted but again, the options available are all perfect and the fact you can eat at a time and place to suit you is brilliant.
5.The concierge is wonderful – they sent us to some great restaurants and made arrangements with cab driver outside the hotel for us.
6.Free laundry is a massive bonus.
I do have a couple of minor moans - the showers in the bathroom and the roof terrace did not drain properly and left standing water which flooded all over the floor. They did rectify this when it happened but as it happened every time it was used it became a bit annoying.
Also, the main pool has been discoloured by a chemical treatment. It is due to be repaired in December. The pool is perfectly clean; it just does not look very appealing. However, it is delightful once you get in to it.
Finally, we had 2 power cuts; the first in the night for about 3 hours which was not too much of a problem (although the room without air con became incredibly hot) but the second one was in the day for about 6 hours. This was not the hotel’s fault as the whole street was cut off, but they did not handle it very well. No one came around to explain what was going on, the room became very hot and as the bathroom did not have a window it was so dark we could not use it. They did give us some candles but only after we asked for them twice. I think they should have offered guests say a free evening meal or perhaps had a small drinks party around the pool in the evening but they did not make any effort to make things better. I understand it was not their fault but they could have at least tried.
That said, I do not want to end this review negatively. V des O is an amazing hotel. I would go back without hesitation. You’ll see what I mean if you stay there.
- Official Description (provided by the hotel):
- In the foot of the Koutoubia mosque, with its matchless landmark minaret and only 5 minutes walk from the Jemaa el Fna square, the Villa des Orangers offers an exceptional location to explore the medina. The Villa des Orangers is an intimate haven of peace located near the bustling souks of Marrakech with 27 rooms and suites arranged on two levels around three verdant open-sky patios with water fountains surrounded by galleries of chiseled plaster and a garden. ... more less
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- Also Known As:
- La Villa Des Orangers Hotel Marrakech
- La Hotel Marrakech
- La Hotel Des Orangers