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“Unsubstantial hotel in heart of Marrakech” 1 of 5 stars
Review of La Villa des Orangers

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La Villa des Orangers
5.0 of 5 Hotel   |   6 rue Sidi Mimoun, Marrakech 40000, Morocco   |  
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Ranked #23 of 471 Hotels in Marrakech
London, United Kingdom
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
118 helpful votes 118 helpful votes
“Unsubstantial hotel in heart of Marrakech”
1 of 5 stars Reviewed August 17, 2013

We stayed for one night on the last night of our holiday and had spent a fantastic 4 days at Kasbah Tamadot in the Atlas Mountains and wish we had missed this hotel and spent an extra day at KT. (see separate review)
As other reviewers have said it is a calm oasis in the middle of Marrakech, and truly like being in a Hercule Poirot novel from the 1920's - but this is the next century!
We had a deluxe room, which was small 8 foot wide, we could touch the walls on both side from the bed! and painted dark maroon, maybe nice if you want to be in a womb. The room had a TV which didn't work, a mini bar with all soft drinks free, but only had 2 bottles of water in, we weren't told you had to call room service for all other soft drinks. On arrival the manager asked if we wanted a drink so we ordered champagne - BIG MISTAKE £55 for 2 glasses, be warned (and they were complimentary at KT) The bathroom was OK if you were 4 foot tall as that is where the shower was fixed to the wall no good for my husband who is over 6 foot. It was a saloon type door into the bathroom which was tight for this larger lady. There was no where in the room to put your case, all in all a disappointing room -and only £450 a night!!
There was a roof terrace - great we thought, beware of breaking your neck on the steep ascent and decent with no lighting and no hand rail.
It was ramadan during our stay which meant we couldn't eat before 8.30pm, not what we had experienced on the previous 4 nights, but we put up with it, although starving! we ate nice food, but large portions with no finesse, and the staff were efficient and brusque, little English spoken and no ready smiles or friendliness.
After eating at 10pm I was very excited to go out and see the night time of Marrakech, snake charmers, and spice markets. I went to the safe to get our money, and after entering my pin number 3 times was LOCKED OUT!
I called reception and was told no one could open the safe so we would have to wait until the next day when the safe person returned. Our papers, insurance documents, passports, money etc was all inside the safe, so if we had fallen ill in the night, or been in trouble we were stuck! I demanded that the safe be opened and they called the safe opener and we waited until 11.15 for them to turn up, by which time it was too late to go into town, so I missed the whole thing. We were told that the safe door would not open as we had a wallet inside the safe that was too close to the door and was stopping it open - well why not tell us this in advance and we would have pushed the wallet further into the safe!
On checking out I told the manager all these things and they didn't apologise or seem to care.
At the end of the day this is a Relais and Chateau hotel that we paid £650 for one night -
Give it a wide berth.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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388 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Paris, France
Top Contributor
52 reviews 52 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 28, 2013

We spent one night at La Villa des Orangers and it was our favorite hotel during our 10-day trip in Morocco. We had booked a room with a private terrace. The room itself was plush and tastefully decorated, however the shower was a bit impractical.
It's one of those hotels where you don't want leave once you check in. Our stay at La Villa des Orangers was towards the end of our holiday and so we decided to make the most of the hotel and take it easy.
We started our afternoon with a treatment at spa. We enjoyed a Hammam treatment along with a massage.
We followed this by a 3-course dinner at the hotel. The food was excellent and we ended the night with a night-cap by the fire place in the bar area. The service at dinner was excellent. Made for a perfect evening.
The next morning, we had a lazy breakfast on our private terrace. It was a great spread.... Topped off with an amazing view of Marrakech.
La Villa des Orangers is a must stay at place!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sarasota, Florida
Top Contributor
103 reviews 103 reviews
37 hotel reviews
Reviews in 49 cities Reviews in 49 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 15, 2013

Upon your arrival you step through the magic door from the busy street. After the door there is complete calm. Our room faced the courtyard and was delightful Moroccan style. Many places for privacy in the lobby if you wish to dine or have a drink. The staff was very caring and tended to your every need. Breakfast around the pool was quite lovely. They even do your laundry, without charge. A good choice in Marrakech.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, Arizona
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 14, 2013

La Villa des Orangers is the place to stay in Marrakech. In planning the trip, I went back and forth between a few other larger hotel. My wife and I were glad we stayed at La Villa des Orangers. Is off a busy street, but once you enter through the doors – relaxing sanctuary; it is quite peaceful. Villa des Orangers is beautiful. It’s a few blocks to Jemaa el-Fnaa. Personally, I was glad to be slightly away from being directly in the old city (medina quarters). It's within the walls, but not in the craziness of the markets. We were there during shoulder season in December, so the weather cooled down at night and days were wonderful. Our room was a beautiful one with a sitting area. The bathroom with bath and separate shower was just as large as the sleeping area. Outside of ours doors, our room had a stairs that led to a rooftop sitting area larger than our room. It was very cool to sit up at night and see the lights of Marrakech.

Breakfast felt like sitting in someone’s living room. The choices are basic, but the staff works very hard to make sure you get what you need. Fruits, breads, eggs, bacon, etc. After breakfast everyday, the location of Villa des Orangers was a walk to many tourist sites. We had dinner at various places in Marrakech, outside of the hotel, but everything was walkable or a quick taxi ride, which the hotel staff would always easily hail. My opinion, La Villa des Orangers is the place to stay in Marrakech.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We booked this hotel for our 1 year wedding anniversary, the hotel organised transport from the airport and back again which was a little relief.

Upon arriving at the hotel we honestly thought where on earth did we book as the surrounding area is a little bit rough, but once you walk through the doors its like a little paradise with birds singing. We were immediately shown around by a member of staff which was great as you got a feel for the hotel, once in our hotel room we were offered fresh orange juice and Moroccan tea (both amazing)

We were looking for a relaxing get away and this is exactly what we found, the staff were very attentive and even tried to get you items of food that may not be on the menu (eg/ tomato and cucumber) We ate at the hotel 1 evening by the pool and again, the food was amazing, the bill came to around £115 for 2 people which include drinks. If you're looking for a nice meal you'll be paying around this anywhere you go.

If your looking for a relaxed break this is a great hotel and it's very close to the Jemaa el Fna if you fancy leaving the hotel although crossing the roads are a bit of a nightmare :)

Overall we really enjoyed our stay here and would definitely recommend it.

Room Tip: Room with terrace onto the roof-top pool are amazing.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2013

We stayed at La Villa des Orangers for 1 night (only!) at the end of June and have been delighted by our stay! The "Villa" itself is typical of these big mansions in the center of Marrakech, with multiple floors and courtyards. The room has beautiful moroccan furniture and all amenities you could wish for. We got upgraded to a room with terrace and could enjoy a wonderful breakfast there. So romantic!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Watford, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2013

After booking and cancelling at least 4 hotels prior to booking this hotel, I'm so delighted that we booked this one. From the moment you walk into the huge doorway you will not be disappointed in what you find. It's just beautiful, pure luxury , tranquil and tasteful we definitely made a wonderful choice. Loving every second.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about La Villa des Orangers

Address: 6 rue Sidi Mimoun, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#9 Luxury Hotel in Marrakech
#10 Family Hotel in Marrakech
#22 Romantic Hotel in Marrakech
#24 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — La Villa des Orangers 5*
Number of rooms: 27
Official Description (provided by the hotel):
In the foot of the Koutoubia mosque, with its matchless landmark minaret and only 5 minutes walk from the Jemaa el Fna square, the Villa des Orangers offers an exceptional location to explore the medina. The Villa des Orangers is an intimate haven of peace located near the bustling souks of Marrakech with 27 rooms and suites arranged on two levels around three verdant open-sky patios with water fountains surrounded by galleries of chiseled plaster and a garden. ... more   less 
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Also Known As:
La Villa Des Orangers Hotel Marrakech
La Hotel Marrakech
La Hotel Des Orangers

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